Company DescriptionLocally owned & operated Franchise! Job DescriptionWe're looking for a dynamic and results-driven Assistant Manager to join our team in North Apollo, United States. In this pivotal leadership role, you'll support the management team in driving operational excellence, fostering a positive team culture, and delivering exceptional customer experiences. As an Assistant Manager, you'll be the backbone of our daily operations, ensuring that every shift runs smoothly while maintaining our high standards of quality and service. If you're ready to take on a leadership challenge and make a meaningful impact, we want to hear from you.

Lead, supervise, and motivate team members during assigned shifts, setting a positive example through adherence to all company policies and proceduresManage all aspects of shift operations, including staffing schedules, task delegation, and performance monitoring to ensure optimal productivityOversee cost controls, inventory management, and cash handling procedures to maintain financial accuracy and minimize wasteMaintain detailed paperwork and documentation, ensuring all records are organized, accurate, and compliant with company standardsDevelop and implement training programs for team members, providing constructive feedback and coaching to support their professional growthFoster strong customer relationships by ensuring exceptional service standards are consistently met and addressing customer concerns with empathy and professionalismAnalyze operational metrics and performance data to identify areas for improvement and implement strategic solutionsCollaborate with the management team to develop and execute strategies that drive business growth and operational efficiencyResolve conflicts and handle challenging situations with transparency and fairness, promoting an inclusive and supportive work environmentMaintain a clean, organized, and safe workplace that reflects our brand standards and meets all regulatory requirementsQualificationsProven supervisory or leadership experience in a fast-paced operational environmentStrong proficiency in team management, including hiring, training, scheduling, and performance evaluationDemonstrated expertise in cost control, budget management, and financial accountabilitySolid understanding of inventory management and cash handling proceduresExcellent communication and interpersonal skills with the ability to motivate and inspire diverse teamsStrong analytical and problem-solving abilities with keen attention to detailProficiency in time management and the ability to prioritize multiple tasks effectivelyExperience with point-of-sale systems and operational software (preferred)Ability to work flexible hours, including evenings, weekends, and holidays as neededHigh school diploma or equivalent; some college coursework or business-related certification is a plusCustomer service excellence with a genuine commitment to delivering outstanding experiencesDemonstrated ability to maintain composure and make decisive decisions under pressureProficiency in basic computer skills and familiarity with Microsoft Office applicationsStrong organizational skills with the ability to manage multiple responsibilities simultaneouslyAdditional Information

• Depth perception
• Ability to differentiate between hot and cold surfacesTemperaments
• The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisionsPhysical Requirements including, but not limited to the following:

Standing

• Most tasks are performed from a standing positionWalking
• For short distances for short durationsLifting
• Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck
• Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'
• Cases are usually lifted from floor and stacked onto shelves up to 72highCarrying
• Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves
• Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store
• Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per trayPushing
• To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push
• Trays may also be pulledClimbing
• Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenanceStooping/Bending
• Forward bending at the waist is necessary at the pizza assembly station
• Toe room is present, but workers are unable to flex their knees while standing at this station
• Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day
• Forward bending is also present at the front counter and when stocking ingredientsCrouching/Squatting
• Performed occasionally to stock shelves and to clean low areasReaching
• Reaching is performed continuously; up, down and forwardHand Tasks
• Eye-hand coordination is essential; use of hands is continuous during the day
• Frequently activities require use of one or both hands
• Shaping pizza dough requires frequent and forceful use of forearms and wrists