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NE
Nittany Express
Assistant General Manager
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Based on Pennsylvania data
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What they do
An Assistant General Manager manages all aspects of a business. May be responsible for managing a small business, or managing one division or department of a larger business. Oversees administration, finance, communication and marketing as well as operations for a company. Reports to business owners, executive management or a board of directors.
$66,330 / year median in Pennsylvania
+2% projected growth
Job Description
Nittany Express is a premier transportation and logistics company serving a diverse range of clients in the State College area. Our commitment to excellence and customer satisfaction sets us apart, and we're looking for a dynamic individual to join our team as an Assistant General Manager.
Job Summary:
The Assistant General Manager will oversee the daily operations of Nittany Express, ensuring smooth and efficient service delivery. This person must have a proven track record of managing a busy operation and leading a team with diplomacy and effectiveness. As a natural-born leader, the ideal candidate will take initiative, manage deadlines, and exceed customer expectations. They should also have experience in expanding and scaling businesses, proactively acquiring contracts, and attracting new clientele.Key Responsibilities:
- Oversee daily operations, ensuring timely and efficient service.
- Manage and motivate a team of employees, fostering a positive and productive work environment.
- Develop and implement operational strategies to improve efficiency and service quality.
- Maintain professional relationships with clients, addressing their needs and concerns.
- Ensure compliance with all transportation and logistics regulations.
- Monitor and manage budgets, expenses, and financial performance.
- Handle customer inquiries and complaints with professionalism and empathy.
- Continuously assess and improve operational processes.
- Proactively acquire contracts and attract new clientele to expand and scale the business.
Qualifications:
- Proven experience in managing a busy operation, preferably in transportation and logistics.
- Strong leadership skills with the ability to motivate and guide a diverse team.
- Excellent organizational and time management skills.
- Ability to manage deadlines and exceed customer expectations.
- High level of professionalism, integrity, and honesty.
- Exceptional communication and interpersonal skills.
- Compassionate and empathetic approach to leadership.
- Ability to adapt to changing circumstances and make sound decisions.
- Experience in expanding and scaling businesses, contract acquisition, and attracting new clientele. Why Join Nittany Express?
- Work with a dedicated and passionate team.
- Opportunity to make a significant impact on the company's success.
- Competitive salary and benefits package.
- Supportive and inclusive work environment.