Vice President of Customer Success at Behaviorally Vice President of Customer Success at Behaviorally in Des Plaines, Illinois Posted in about 19 hours ago.

Type:

full-time

Qualification:

9+ years of experience in market research with proven success driving revenue growth. Strong leadership skills with a track record of mentoring and developing high-performing teams. A commercial mindset with experience delivering growth across multiple research methodologies and solutions. Excellent communication, storytelling, and relationship-building abilities. A strategic, creative thinker with natural curiosity and comfort navigating in fast-paced environments

Responsibilities:

Build and expand executive-level relationships with senior decision makers at top global brands. Lead and grow a portfolio of client accounts generating $3.5M+ in annual revenue. Develop and lead actionable account plans and maintain a robust proposal pipeline ($750K+) across our full product suite (including Quant, Qual, and AI-enabled solutions). Forecast revenue with precision across weekly, monthly, quarterly, and annual cycles. Mentor and manage teams to deliver best-in-class, behavioral insights across multiple solutions. Contribute to corporate KPIs and strategic initiatives, guiding Behaviorally's long-term direction. Build an industry presence as a recognized voice in shopper and packaging insights. Why This Role is Exciting At Behaviorally, you'll do more than drive business-you'll shape the future direction of our company and the industry. As a senior leader, you'll steer multi-million-dollar client partnerships, influence corporate strategy, and build our reputation as the global authority in shopper insights.

This role offers:

Strategic Influence:

Collaborate with leaders at the world's most influential CPG and FMCG brands.

High-Level Impact:

Drive commercial success across multi-million-dollar portfolios while influencing corporate strategy.

Leadership & Growth:

Mentor and empower teams to deliver best-in-class insights, fostering a culture of excellence and innovation.

Recognition :

Build your presence as a thought leader in shopper and packaging insights while shaping the company's strategic direction.

Flexibility & Balance:

Hybrid work model (2-3 days per week in-office), annual performance-based incentives, and unlimited paid time off.