Lead a Growing Company. Build a High-Performance Team. Make a Lasting Impact. Kay Plumbing, Heating & Cooling Lexington, SC | Full-Time | Executive Leadership Competitive Compensation + Performance Bonuses + Profit Sharing + Company Vehicle + Benefits This Is Not Just Another General Manager Position. We're searching for a proven leader who thrives on building teams, improving operations, increasing profitability, and creating an exceptional customer experience. This role is ideal for someone who enjoys developing people, making data-driven decisions, improving systems, and holding teams accountable to high standards. If your goal is simply to "manage," this probably isn't the right opportunity. If your goal is to help build one of South Carolina's premier home service companies, keep reading. About Kay Plumbing, Heating & Cooling Kay Plumbing, Heating & Cooling is a locally owned residential and commercial service company serving the Midlands of South Carolina. We've built our reputation through honest service, quality workmanship, and outstanding customer care. As we continue to grow, we're investing in leadership that can help us scale while maintaining our culture and commitment to excellence. We're looking for a General Manager who thinks like an owner and is passionate about developing high-performing teams. Key Responsibilities You'll oversee the daily operations of our Plumbing and HVAC divisions while working closely with ownership to execute the company's strategic vision. This position carries responsibility for operational performance, profitability, employee development, and customer satisfaction. Lead all Plumbing, HVAC, Operations, and Office teams Own the company's P&L, budgets, and financial performance Drive weekly revenue, profitability, cash flow, and KPI results Hold department managers accountable for performance and company goals Improve technician productivity, efficiency, and customer satisfaction Recruit, coach, mentor, and develop high-performing leaders and teams Implement and enforce SOPs, KPIs, and best practices Build a culture of accountability, teamwork, and continuous improvement Ensure an outstanding customer experience across every department Partner with ownership on strategic growth while reducing owner involvement in daily operations Build systems that allow the business to operate successfully Success in This Position Means Growing revenue without sacrificing quality Improving technician productivity and efficiency Developing strong department leaders Maintaining excellent customer reviews Building a culture of accountability and continuous improvement Delivering consistent financial results Assuming full responsibility for profit and loss-related activities. What We're Looking For We're seeking a leader who has demonstrated success managing service businesses - not simply supervising employees.

Ideal qualifications include:

Minimum of a bachelor's degree preferred Five-plus years' experience in managing Plumbing, HVAC, Electrical, or similar home service businesses Strong financial and business acumen Ability to interpret KPIs, financial statements, and operational reports Experience coaching managers and developing future leaders Excellent communication and conflict-resolution skills Excellent verbal and written communication skills including the ability to interact professionally within all levels of the organization. Ability to delegate responsibility and develop leadership skills in other team members. Strong organizational and decision-making abilities Compensation & Benefits We believe exceptional leaders should be rewarded accordingly. Compensation Competitive base salary Performance-based bonus program Profit-sharing opportunities Future executive growth opportunities Benefits Company vehicle Health Insurance Dental Insurance Vision Insurance Employer-paid emergency medical plan Retirement plan with 3% company match Paid vacation Paid holidays Continuing leadership development Professional training Tuition reimbursement for approved leadership programs Employee discounts Our Leadership Philosophy We believe great companies are built by great leaders.

That means:

Leading with integrity Making decisions using facts and data Developing people instead of simply managing them Creating accountability without creating fear Building systems that allow employees to succeed Never settling for "good enough" If those principles align with how you lead, we'd like to meet you. Why Join Kay Plumbing? You'll have the opportunity to help shape the future of a rapidly growing company where your ideas matter, your leadership has a direct impact, and your success is recognized. This isn't a maintenance role. It's an opportunity to build something meaningful. Apply Today If you're an experienced operations leader ready to take ownership of results and help lead a growing company to the next level, we'd love to hear from you. Apply through Indeed or send your resume to: justyna@kayplumbing.com

Pay:

$86,000.00 - $120,000.00 per year

Work Location:

In person