JOB DESCRIPTION

Company Overview:

Trishul Hospitality is a growing hospitality organization with a portfolio of hotels across South Carolina, each offering unique guest experiences. We are seeking a highly skilled and motivated professional to join our team as Hotel General Manager. This leadership role is responsible for overseeing the overall operations, guest satisfaction, and financial performance of the Quality Inn Mt. Pleasant - Charleston .

Job Summary:

As the Hotel General Manager, you will be the key leader responsible for the day-to-day operations and success of the hotel. This position requires a seasoned hospitality professional with a strong business acumen, leadership skills, and a commitment to delivering outstanding guest service. The successful candidate will have a proven track record in hotel management, ensuring operational excellence, financial success, and a positive work environment.

Key Responsibilities:

Operational Leadership:

Oversee all aspects of hotel operations, including front desk, housekeeping, maintenance, and sales. Implement and uphold brand standards to ensure a consistent and high-quality guest experience.

Guest Satisfaction:

Foster a culture of exceptional guest service and satisfaction throughout the hotel. Address guest concerns promptly and implement measures to enhance overall guest experience.

Financial Management:

Ensuring financial goals are met. Implement cost control measures through CPOR and labor management as well as revenue optimization strategies.

Team Leadership:

Lead, motivate, and mentor hotel staff to achieve excellence in performance. Foster a positive and collaborative work environment.

Sales and Marketing Collaboration:

Collaborate with the Director of Sales to drive revenue through effective sales strategies and marketing initiatives. Develop and maintain relationships with local business partners and the community.

Quality Assurance:

Conduct regular inspections and audits to ensure adherence to brand standards and quality assurance. Implement corrective actions as needed.

Health and Safety Compliance:

Ensure compliance with health and safety regulations, implementing protocols to maintain a safe environment for guests and staff. Conduct regular training on safety procedures.

Reporting and Communication:

Prepare and present regular reports to corporate leadership on the hotel's performance. Communicate effectively with all stakeholders, providing updates on key initiatives and challenges.

Pay:

$55,000.00 - $60,000.00 per year

Benefits:

Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person