General Manager JETSET Pilates Brentwood Brentwood, TN Job Details Full-time $60,000 - $65,000 a year 14 hours ago Benefits Paid time off Employee discount Qualifications Management General management Full Job Description JETSET Pilates is a modern, music-driven Pilates brand redefining the boutique fitness experience. The General Manager is responsible for the overall success of the studio, leading a high-performing team while driving operational excellence, membership growth, and an exceptional client experience. This is a hands-on leadership role that combines business management with active instruction and community engagement. General Managers are expected to complete the JETSET Instructor Training Academy Program, teach an average of 6-8 eight classes per week, and maintain an active in-studio presence during a minimum of 25 class times per week. Key ResponsibilitiesLeadership & Team Development Lead, coach, and develop instructors and Studio Leads. Recruit and onboard new team members as needed. Provide consistent feedback and conduct regular performance conversations. Foster an engaging and accountable team culture. Identify and develop future leaders through coaching, mentorship, and succession planning. Studio Operations & Member Experience Own daily studio operations. Ensure exceptional hospitality and client experience. Manage class & staffing schedules. Oversee day-to-day facility operations, ensuring the studio remains clean, safe, stocked, well-maintained, and consistently aligned with brand standards. Resolve client concerns promptly. Continuously evaluate and improve operational processes to increase efficiency and consistency. Sales & Business Performance Own studio performance across memberships, utilization, retention, payroll, revenue, and expenses. Analyze KPIs and implement action plans. Develop and execute strategies to improve member retention, utilization, referrals, and recurring revenue. Coach team members on consultative selling, membership upgrades, renewals, and client retention. Community Engagement Build relationships within the local community. Develop ongoing community partnerships that drive awareness, referrals, member engagement, and long-term growth. Support social media and community partnerships. Represent JETSET as a brand ambassador. Financial & Business Partnership Monitor financial performance. Provide regular business updates to ownership. Recommend operational improvements. Ensure accountability for profitability, payroll management, expense control, and overall studio performance.

Pay:

$60,000.00 - $65,000.00 per year

Benefits:

Employee discount Paid time off

Experience:

Management:

2 years (Required)

Location:

Brentwood, TN 37027 (Preferred)

Work Location:

In person