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Best Western Plus - Jackson, TN
General Manager
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Based on Tennessee data
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What they do
A General Manager manages all aspects of a business. May be responsible for managing a small business, or managing one division or department of a larger business. Oversees administration, finance, communication and marketing as well as operations for a company. Reports to business owners, executive management or a board of directors.
$89,399 / year median in Tennessee
+8% projected growth
Job Description
Description Lead with Purpose. Operate with Excellence. Stay with Us. Athena Hospitality Group is looking for a dynamic General Manager ready to elevate operations, inspire teams, and deliver exceptional guest experiences at their Best Western Executive Residency in Jackson, TN. If you're a forward-thinking leader who thrives on building systems that work—and teams that thrive—we want to meet you. The Opportunity As General Manager of our hotel, you'll own the operational heartbeat of our property. From maximizing efficiency and optimizing our team to ensuring every system runs seamlessly, you'll make a tangible impact every single day. This isn't about managing; it's about leading with clarity, building a culture of accountability, and creating an operation guests and team members want to recommend. You'll focus on: Building and refining operational systems that set the standard Leading and developing a team that's engaged, capable, and proud of their work Driving consistency across housekeeping, front desk, maintenance, and guest services Identifying opportunities to streamline processes and reduce costs without compromising quality Ensuring our property meets and exceeds Best Western standards and local regulations Building guest loyalty through operational excellence and attention to detail Who We're Looking For You have a proven track record as a General Manager or assistant GM at a full-service or extended-stay hotel property. You're detail-oriented, data-driven, and energized by the challenge of optimizing operations.