Assistant General Manager - 4511 98th St, STE 200

Assistant General Manager

• 4511 98th St, STE 200 Edit Clean, LLC dba Tide Cleaners
• 3.1 Lubbock, TX Job Details $40,000
• $50,000 a year 1 day ago Qualifications Retail sales transactions Customer relationship building Phone communication Greeting customers Mid-level Store opening/closing procedures Project management Team management Organizational skills Cleaning Deposits POS systems 2 years Communication skills Balancing end-of-day transactions Consultative selling Time management Client interaction via phone calls Full Job Description

ASSISTANT GENERAL MANAGER

Salary:

$40,000/yr

• $50,000/yr starting pay

Reports To:

General Manager Summary:

Are you looking for an opportunity to join a company where you can expand your experiences and horizons? Tide Cleaners is the PERFECT place to do it! Tide Cleaners is on a mission to make caring for clothes so perfect and simple, that peoples' lives do not have to revolve around laundry. Come work with us and join our #LifeNotLaundry mission! Duties and Responsibilities include the following.

Other duties may be assigned:

Provide exceptional customer service to customers Serve as primary liaison with customers Support and provide oversight for the Customer Service Representatives. Open and/or close registers and prepare nightly deposits. Greet and assist all walk-in customers in the store Meet, greet, and assist all valet drive-up customers at their car Process customer phone and personal relations Consultatively assist customers with cleaning, stain and/or finishing needs and/or concerns Sort and examine articles, picking out those that may need hand spotting, or stain treatment Occasionally assist back-of-house team members, including assembling orders and light pressing duties. Mark-In incoming customer orders; identify garments to be laundered or dry cleaned, tag, mark and classify all pieces and input information into the computerized register Consistently ensure cash drawer accuracy Follow Company's new customer protocol Attend Company offered ongoing training and education, and on-site training

Skills:

Oral Communication Skills Written Communication Skills Customer Service Organizational Skills Project Management Time Management Phone Communication Skills Understanding of Point-of-Sale system

Education/Experience:

Resume required Two+ years direct customer service experience (required) Demonstrated dependability and professional demeanor (required) Has led a team of 10 or more people Shift schedule follows an alternating five day to six day workweek, with the sixth day usually being a half day. Expected hours per shift ranges from nine to eleven hours, although some days may be longer. Overall, expect roughly 50 hours per week.