General Manager

General Manager Integrity 1st Car Pros - 5.0 Plano, TX Job Details Full-time $60,000 - $80,000 a year 1 day ago Qualifications Occupational safety regulation compliance Automotive repair EHS Safety regulations Regulatory compliance Environmental compliance Auto service management Automotive service Environmental regulatory compliance Full Job Description About the

Role:

The Auto Repair General Manager is responsible for overseeing the entire operations of an auto repair facility to ensure efficient, high-quality service delivery and customer satisfaction. This role involves managing staff, coordinating repair schedules, maintaining inventory, and ensuring compliance with safety and environmental regulations. The General Manager will drive business growth by implementing effective marketing strategies, optimizing operational processes, and fostering a positive work environment. They will serve as the primary point of contact for corporate leadership, ensuring that all aspects of the business align with company goals. Ultimately, the General Manager ensures the profitability and reputation of the auto repair shop through strategic leadership and hands-on management.

Minimum Qualifications:

Minimum of 5 years of experience in auto repair management or a similar leadership role within the automotive service industry. Strong knowledge of automotive repair processes, tools, and technologies. Proven experience managing teams and driving operational efficiency in a service environment. Familiarity with safety regulations and compliance standards relevant to auto repair shops.

Preferred Qualifications:

Experience with automotive shop management software and inventory control systems. Demonstrated success in business development and customer relationship management. Knowledge of environmental regulations and sustainable practices in automotive repair.

Responsibilities:

Lead and supervise daily operations of the auto repair shop, including service delivery, staff management, and customer relations. Develop and implement business strategies to increase revenue, improve efficiency, and enhance customer satisfaction. Manage hiring, training, and performance evaluations of technicians, service advisors, and support staff. Oversee inventory management, including ordering parts and supplies to maintain optimal stock levels. Ensure compliance with all safety, environmental, and regulatory standards applicable to the auto repair industry. Handle customer inquiries, resolve complaints, and maintain strong relationships to promote repeat business. Manage budgets, financial reports, and operational metrics to monitor business performance. Coordinate with vendors and suppliers to negotiate contracts and secure favorable terms. Implement quality control procedures to maintain high standards of workmanship and service. Stay current with industry trends, technologies, and best practices to keep the business competitive.

Skills:

The required and preferred skills are essential for effectively managing the day-to-day operations and long-term growth of the auto repair facility. Strong leadership and communication skills enable the General Manager to motivate staff, resolve conflicts, and maintain a customer-focused environment. Technical knowledge of automotive repair ensures informed decision-making and quality control. Financial acumen is used to develop budgets, analyze performance metrics, and implement cost-saving measures. Additionally, proficiency with management software and inventory systems streamlines operations and enhances productivity, while an understanding of regulatory compliance ensures the business operates safely and ethically.