HOTWORX® is a virtually instructed infrared fitness studio that provides members with explosive calorie burn through isometric workout sessions. As a General Manager, you will be the driving force behind the overall success of our franchise location, leading a team dedicated to fitness, wellness, and exceptional customer service. Position Overview We are seeking a motivated, high-energy, and results-driven General Manager to oversee daily studio operations, lead team performance, and execute marketing and sales strategies. You will be responsible for meeting and exceeding performance goals while maintaining the integrity and high standards of the HOTWORX® brand.
Key Responsibilities Sales & Lead Generation:
Drive membership growth, manage daily lead flow, and oversee prospecting efforts (including lead boxes, guest passes, and community outreach).
Team Leadership & Development:
Recruit, interview, hire, and train Trainer Sales Associates (TSAs). Set individual sales goals, conduct regular performance evaluations, and foster a high-performance, motivating team culture.
Operations & Cleanliness:
Ensure the studio meets the highest standards of cleanliness, safety, and sanitation. Oversee equipment maintenance, manage inventory, and handle weekly retail ordering.
Administrative & Financial Duties:
Track daily revenue, perform bank deposits, manage monthly EFT billing, process payroll, and submit regular end-of-day reports to the franchise owner.
Customer Service Excellence:
Deliver and maintain a culture of supreme customer hospitality, turning feedback into 5-star experiences across platforms like Google, Yelp, and Facebook.
Qualifications & Requirements Experience:
Proven experience in management, sales, or the fitness industry.
Certifications:
Must maintain active CPR, AED, and First Aid certifications. Complete all required HOTWORX® Certifications and HOTWORX® University Online courses.
Work Schedule:
Minimum 40 hours per week. Standard hours are Monday
- Thursday (11:00 AM
- 8:00 PM, with a 1-hour lunch break) and Friday (9:00 AM
- 6:00 PM, with a 1-hour lunch break).
Professionalism:
Strict adherence to the HOTWORX® uniform policy, code of conduct, and professional standards. What We Offer Competitive compensation package Opportunities for performance-based bonuses and incentives A dynamic, health-focused work environment with ongoing training and support
Pay:
$40,000.00
00 per year
Benefits:
Employee discount Paid time off
Work Location:
In person