Assistant General Manager

Assistant General Manager Kidstrong - 3.5 Issaquah, WA Job Details Full-time $25 - $28 an hour 5 days ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Opportunities for advancement Flexible schedule Qualifications Customer communication Teamwork Customer relationship building Guest relations Operations management Interpersonal skills Handling customer inquiries Lead generation Mid-level Fitness sales Team development Schedule management Working with children Bachelor's degree Working with children Demand generation marketing Productivity software Achieving sales targets Clean workspace maintenance Cash handling Team motivation (leadership skill) Communication skills Overseeing training Group fitness Staff development Full Job Description Assistant General Manager - experience with children

REQUIRED.

Do what you love, love what you do! Who we are looking for… A motivated individual, whose passion for kids, paired with a growth mindset and the desire to learn and develop as a leader drives them daily in efforts to make a positive impact. Someone with a solid understanding of sales and operational excellence who, in combination with the GM, will use our lead generation / marketing strategies plan to increase sales as well as engage in customer relations with members and parents. A leader with a positive attitude who is ready to utilize a thoughtful approach to all aspects of the organization while taking great satisfaction in meeting and beating goals, with a "Win the Day" philosophy. Someone with experience with kids, who leads from the front, getting on the mat and coaching approximately 10-15 classes per week.

Assistant General Manager Responsibilities:

• Provide excellent leadership and management to create a positive, energetic, successful environment for coaches and members.
• Properly assist in exceeding all KidStrong sales and operational budgets.
• Work closely with the GM to ensure that the coaches and studio are looked after.
• Assist in building and maintaining KidStrong class size through scheduling optimization.
• Model all center activity through self-involvement (leading by example).
• Open and effective communication with staff (feedback, center needs, trials, all relevant member related information, etc).
• Enforces KidStrong corporate policies, business practices, systems and processes.
• Ensures that all front desk systems are followed such as proper Member Check-In, telephone inquiries (general and sales related), guest registration, cash handling, delinquent account procedures, customer care calls, and change requests.
• Provides and maintains the highest level of customer service.
• Responsible for ensuring that the facility is clean with a "roll up the sleeves" mentality, including the ability to lift weight plates and fitness equipment, maintained and operationally sound. This also includes updating "the rig" to match the monthly curriculum needs.
• AGM will lead and develop his/her coaching team through feedback, meetings, evaluations, and recognition in addition to coaching the required amount of classes.
• Ensure that all Coaches are aware of the current policies and procedures and up to date on any changes.
• Help train new coaches and ensure all center processes and programming are followed and executed properly.
• Knowledgeably and enthusiastically delivers pre-designed workouts to parents and students (15 students per class) ages walking - 11 years old.
• Energize and motivate members throughout the class.
• Be promotionally-oriented and have the ability to schedule trials through a company required vetting process.

We are looking for:

• Experience with children and/or fitness industry strongly preferred.
• Understanding all performance metrics of goals
• The ability to supervise, lead, multi-task, manage member and staff concerns.
• Excellent verbal and written communication skills.
• Strong work ethic, integrity, and professional demeanor.
• Practical work experience using Microsoft Office Products
• Ability to run productive individual and team meetings

Why Join Us:

We are committed to acknowledging our managers' efforts through a competitive base-salary and an achievable, multi-tiered compensation framework. We like to keep it simple using one metric for success and, with team support, it's easy to earn bonuses and more each month.

Anticipated Work Schedule:

Sundays - Thursdays.

Compensation Structure:

Easily attainable sales targets. Annual Bonus Opportunities .

Comprehensive Training:

Receive comprehensive training to equip you with the skills and knowledge needed to excel in your role.

Uncapped Earning Potential:

Your success is your limit! Benefit from unlimited earning potential as you exceed your sales targets.

Career Progression:

We're invested in your growth! As you demonstrate your abilities, you'll have the opportunity to advance within the company.

Innovative Environment:

Join a team that values innovation, creativity, and teamwork. Contribute your ideas and make a real impact. Benefits Health insurance, Dental Insurance and Vision Insurance option Continuing ed in leadership development This position offers a competitive salary commensurate with experience, along with opportunities for career growth and development. If you have a passion for delivering exceptional customer experiences and leading a dedicated team, we invite you to apply for the Assistant General Manager position.

Job Type:

Full-time Pay:

$25.00 - $28.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Application Question(s): This position's schedule is Sunday through Thursday each week, does this work for you? YES or NO?

Education:

Bachelor's (Required)

Experience:

Membership Sales:

2 years (Required) Working with children: 2 years (Required)

Management:

2 years (Required) Ability to

Commute:

Issaquah, WA 98027 (Required)

Work Location:

In person