A General Manager manages all aspects of a business. May be responsible for managing a small business, or managing one division or department of a larger business. Oversees administration, finance, communication and marketing as well as operations for a company. Reports to business owners, executive management or a board of directors.
General Manager NW Pacific Electric, Cascade Contents, Columbia Environmental Vancouver, WA Job Details Full-time $130,000•$170,000 a year 21 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Qualifications Managing sales strategy or development teams Talent management Talent development Sales team management Team development Managing budgets in a finance role Sales performance monitoring (sales process improvement strategies) Profit & Loss statement Recruiting Sales strategy Management reporting Financial performance measurement Construction experience Sales leadership Profit and loss analysis Financial dashboard metrics Full Job Description General Manager•
Multi-Division Operations & Growth Companies:
NW Pacific Electric Cascade Contents Columbia Environmental Location:
Vancouver, WA (Travel throughout SW Washington & Portland Metro)
Employment Type:
Full-Time Compensation:
$130,000•170,000 Base Salary + Performance Bonus About the Opportunity We are seeking a high-performing General Manager to lead the strategic growth and operational performance of three service-based companies. This is not a day-to-day production management role. Each company already has operational managers responsible for daily execution. Your responsibility is to lead those leaders, drive revenue growth, improve profitability, establish accountability, and ensure every division is operating at a high level. The primary focus of this role will be growing NW Pacific Electric while providing executive oversight to Cascade Contents and Columbia Environmental. We're looking for a proven leader who understands electrical service operations, sales management, financial performance, KPIs, and team development. Primary Responsibilities Strategic Leadership Lead and develop Branch Managers and Operations Managers. Establish annual business plans and revenue goals. Drive company culture, accountability, and continuous improvement. Ensure every division is operating from measurable KPIs. Electrical Division Leadership (Primary Focus) Lead the continued growth of NW Pacific Electric by overseeing: Branch Manager performance Electrical estimating Business Development Representatives Sales strategy Revenue growth Gross margin performance Average ticket growth Close rate improvement ServiceTitan KPI management Develop strategies to grow residential and commercial electrical revenue while improving customer experience and operational efficiency. Multi-Company Oversight Provide executive leadership for: Cascade Contents Revenue growth Operational performance Estimating and billing oversight Warehouse performance Customer experience Manager accountability Columbia Environmental Revenue growth Regulatory compliance Safety culture Manager coaching Commercial growth Operational efficiency Financial Leadership Responsible for: Revenue performance Gross profit Budget management Labor efficiency Average ticket size Overtime control Accounts receivable oversight Cash flow awareness Sales Leadership Develop a culture focused on growth by leading: Business Development Representatives Electrical Estimators Branch Managers Referral partnerships Commercial development Sales coaching Financing utilization Upsell initiatives KPI Ownership Responsible for monitoring and improving: Revenue Gross Margin Close Rate Average Ticket Revenue Per Technician Overtime % Callback % Upsell % Aging Days ServiceTitan CRM Discipline Employee Retention Customer Satisfaction Leadership Responsibilities Coach managers weekly. Conduct performance reviews. Hold leadership accountable to KPIs. Build succession plans. Recruit key positions. Improve communication across all divisions. Establish consistency through SOPs and scorecards.
Qualifications Required:
10+ years of leadership experience in electrical, construction, restoration, or home services. Strong electrical industry knowledge. Proven experience leading managers. Experience growing revenue through sales leadership. Strong financial acumen with P&L responsibility. Experience managing KPIs and operational scorecards. Ability to build teams and create accountability.
Preferred:
ServiceTitan experience. Multi-location leadership. Electrical contractor management. Restoration or environmental services experience. Business development leadership. What Success Looks Like Within the first 12 months, the General Manager will: Build a high-performing leadership team. Grow NWPE Electrical toward annual revenue goals. Improve estimator close rates and average ticket. Increase commercial sales opportunities. Improve gross margin and labor efficiency. Ensure Cascade Contents and Columbia Environmental managers consistently achieve operational and financial KPIs. Build a culture of accountability, leadership, and continuous improvement.
Pay:
$130,000.00•$170,000.00 per year
Benefits:
401(k) matching Dental insurance Health insurance Paid time off Vision insurance
