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Assistant General Manager

Job

Innovative Heights Orland Park LLC

Wauwatosa, WI (In Person)

Full-Time

Posted 5 weeks ago (Updated 4 weeks ago) • Actively hiring

Expires 5/28/2026

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Job Description

Role Summary The AGM acts as the operational leader of a park, responsible for running it like a business owner. The focus is on driving profitability, maintaining safety, leading a team, and delivering excellent guest experiences . What the Job Really Emphasizes Ownership mindset
  • You're accountable for everything (sales, safety, team performance) Leadership & development
  • Mentoring staff and building a strong team culture Operational excellence
  • Managing day-to-day functions like events, inventory, and finances Customer experience
  • Ensuring guests have a consistently positive visit Results-driven performance
  • Meeting revenue goals, increasing traffic, and hitting KPIs Core Responsibilities (Simplified) Run daily park operations (staffing, opening/closing, inventory) Manage financials (P&L, budgets, profitability) Drive sales (events, memberships, parties) Enforce safety and cleanliness standards Lead, coach, and hold team accountable Handle incidents and communicate issues transparently Success Looks Like Safe, clean, and well-run park Growing customer traffic year-over-year Hitting or exceeding sales goals Strong reputation in the community Developed and promoted team members Key Traits Accountability and ownership Strong leadership and communication Ability to act quickly and adapt Confidence in handling tough conversations Focus on execution and results

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