A nonprofit services organization in New York City is seeking a Program Director to join their team in the Bronx. About the

Opportunity:

Schedule:

Monday to

Friday Hours:

9am to 5pm

Setting:

Hybrid (4 days onsite, 1 administrative work-from-home day; onsite Fridays)

Responsibilities:

Provide overall leadership and operational oversight for the program's non-residential case management and advocacy services Supervise program staff, including case managers, an intensive case manager, and a housing/economic empowerment specialist Support clinical triage for high-risk cases and carry a small caseload when needed Review case notes, monitor service quality, and ensure accurate and timely reporting and documentation Build and maintain strong relationships with onsite partners, community stakeholders, and internal teams to support coordinated service delivery

Qualifications:

Minimum 2 to 4 years of supervisory and/or program management experience Master's degree in Social Work, Psychology, or a related field Experience working with domestic violence, gender-based violence, crime victim services, shelter systems, housing and homelessness services, or other trauma-informed social service programs Experience overseeing program operations, staff development, documentation, reporting, and quality assurance Strong knowledge of trauma-informed practice, crisis intervention, safety planning, and case management services Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook Strong organizational, communication, writing, critical thinking, and relationship-building skills Ability to work in a fast-paced, high-trauma environment with discretion, flexibility, and professionalism

Desired Skills:

LMSW or LCSW Experience with Family Justice Centers Reflective supervision experience Experience cultivating community partnerships and collaborating with multidisciplinary stakeholders Background in city-funded, grant-funded, or contract-funded programs Experience leading teams serving survivors of domestic violence or gender-based violence