COUNTER SALES

Description:

Job Duties and Responsibilities Wait on and service counter customers in a polite and courteous manner. Ask for counter assistance when two or more customers are at the counter Answer counter phone calls. Keep counter and self service areas replenished. Keep the counter/work area neat, clean and well organized. Maintain products and signage at counter to assist customers in locating products. Promote and sell appropriate add on and company selected specials and focused products Promote and sell Aqueous products Input orders including: counter orders, shipping orders, and will calls. Maintain will call file. Input RGRs and credits conforming to the branch/company policies. When receiving returns; inspect, and place in the branch-designated area. (label if required) Source material from CDC or other branches when needed. Maintain and follow-up any inventory sourced into the branch on a Tag & Hold. Assist customers in loading material Assist the warehouse personnel whenever possible. Have an understanding and follow all company policies and procedures. Communicate all low quantities and shortages to Inventory Control. Notify your supervisor of any broken or damaged material. Attain certification on all Power Industrial Equipment Wear Personal Protective Equipment when required. Always handle TSCO material in a safe/careful manner. Attend all required branch company meetings.. Work assigned Saturdays based on branch schedule. Work extra hours as needed with supervisor's approval. Participate in the preparation and working of physical inventories. Follow dress code for branch personnel and maintain a professional appearance Promote and display teamwork.

Requirements:

Skills Required Selling Interpersonal Communication Listening Teamwork Time management Prioritizing and organizing Multitasking Problem solving Basic math and writing Knowledge Required Computer and systems literate Product and product application Operation of basic office equipment Operation of material handling equipment. Proper phone and business etiquette Company policies and procedures Awareness of company resources to assist customers