About Us PAM Transport was founded in Tontitown, Arkansas, in 1980 by Paul Allen Maestri as a 5 truck operation. In our 40+ years of being in business, we have become an international company with more than 2,200 trucks and 8,500 trailers. Our goal is to provide exceptional service to our customers and we believe that starts with having exceptional employees who are passionate about their work. Our culture is unique in that we offer the growth opportunities of a large company, but we still maintain that "small town feel" and community here at PAM. About this opportunity As a Logistics Coordinator, you will assist the Brokerage Operation with after-hours customer support, providing a high level of communication in a timely manner. You manage essential updates that our customers require and expect from a first-class service provider. Pay and Schedule This position is Monday-Friday 3:00PM-12:00AM. The pay range is $50,000-$60,000 Benefits Medical/Dental/Vision Insurance 401k PTO Other Voluntary Benefits

MAIN TASKS & RESPONSIBILITIES

Monitor and maintain email communication for customer updates. Schedule, confirm or enter pick-up and delivery appointment times as necessary. Answer phone calls from drivers, dispatchers, and customers. Maintain reliable communication with customers regarding changes in pick-up and delivery schedules and potential service failures. Address problems and provide escalation when necessary to the correct account or operations manager. Maintain and update accurate information in company's operating systems. Maintain confidentiality of company information.

KNOWLEDGE, SKILLS & ABILITIES

Extreme multi-tasking ability Build a mastery level of large volume email communication. Strongest communication skills Attention to detail and confident decision-making skills Effective customer service skills Enthusiasm and high energy Insatiable curiosity, always willing to learn The company will provide reasonable accommodations to employees who require them to perform the essential functions of their job to the extent it does not impose an undue hardship or create a risk of harm to the employee or others. PAM Transport is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Pay:

$50,000.00 - $60,000.00 per year

Benefits:

401(k) Dental insurance Paid time off Vision insurance Application Question(s): Does the Monday-Friday 3:00PM-12:00AM shift work for you?

Work Location:

In person