Fleet Sustainment & Spares Coordinator, U.S. Army

• Flight School Next
  Robinson Helicopter
  
• 
  Ontario, California
  
• 
  

PERMANENT

Updated 09/09/2026

Job Description

Job Summary

Role Title:

Fleet Sustainment & Spares Coordinator, U.S. Army

• Flight School Next
  

Permanent Location:

Fort Rucker, Alabama, co-located with the U.S. Army Flight School Next (FSN) M1 Team.

Reporting To:

Site Manager, U.S. Army

• Flight School Next
  Initial Hybrid Location (1st 6 Months): Robinson Helicopter Company Headquarters, Torrance, California.

Reporting To:

VP, Customer Success

Travel:

Permanent

• Up to 25, as required / 1st 6 Months
• Up to 75
  

Range:

$28.85

• 38.

46 (Dependent on Experience and Qualifications)

Position Summary:

The Fleet Sustainment & Spares Coordinator serves as the working-level coordination point for aftermarket parts flow supporting the U.S. Army Flight School Next (FSN) program. Operating between the M1 prime representative, the program's third-party logistics (3PL / 4PL) provider, and the Robinson Helicopter Company (RHC) supply chain, this role ensures efficient spare parts supply and resupply, maintains bench-stock and specified onsite part availability at fleet-appropriate levels, and provides immediate, personalized support to the M1 Team for all Aircraft on Ground (AOG) requirements.

This is a hands-on execution role centered on parts and material flow. It does not own customer relationship management, business development, process-improvement initiatives, or contract execution; those responsibilities reside with the Site Manager. Success in this role is measured by parts availability, order accuracy and speed, and responsiveness to AOG needs that keep the

M1 / U.S.

Army FSN fleet mission-ready.

Essential Job Functions:

Aftermarket Parts Coordination

Coordinate the daily flow of aftermarket parts among the M1 prime representative, the program's 3PL / 4PL provider, and the RHC supply chain.

Serve as the working-level point of contact for spare parts supply and resupply for the FSN fleet.

Track part requests from initiation through delivery, keeping all parties informed of status.

Reconcile discrepancies in orders, shipments, and receipts across M1, the 3PL / 4PL provider, and RHC.

RHC Bench-Stock & Onsite Inventory Management

Monitor RHC bench-stock levels and initiate resupply to maintain fleet-appropriate stocking levels.

Maintain specified RHC onsite part availability to support uninterrupted flight training operations.

Conduct routine inventory checks and reconcile onsite stock against established levels.

Identify and flag consumption trends or shortfalls that could affect fleet readiness.

Aircraft on Ground (AOG) Support

Provide immediate, personalized assistance to the M1 Team for all AOG parts requirements.

Expedite AOG orders through the program's 3PL / 4PL provider and the RHC supply chain and associated online ordering systems to minimize aircraft downtime.

Coordinate emergency sourcing, shipping, and delivery for critical AOG needs.

Communicate AOG status updates to the M1 Team and RHC Site Manager through resolution.

Order Processing & Systems

Enter, review, and track parts orders in RHC ERP and order management systems (e.g., Epicor).

Maintain accurate part numbers, quantities, and delivery data in RHC systems.

Coordinate lead times and delivery schedules with RHC operations and the program's 3PL / 4PL provider.

Maintain accurate records of transactions, shipments, and inventory actions.

Coordination & Reporting

Work closely with RHC supply chain, logistics, and technical support teams on parts availability.

Escalate supply issues that risk fleet readiness to the RHC Site Manager.

Track and report on parts fill rates, backlog, and AOG response metrics.

Provide the Site Manager with parts-related data to support customer and program reviews.

Required Qualifications

High School Diploma / GED required; Associate's or Bachelor's degree a plus. Minimum 4+ years of experience in parts coordination, supply chain, logistics, inventory management, or order entry.

Experience with aftermarket or aviation parts, 3PL / 4PL coordination, or aircraft spares preferred.

Familiarity with ERP or order management systems (e.g. Epicor) and inventory tracking tools.

Experience supporting Department of Defense, Federal Government, or Aerospace customers preferred.

Strong organization, attention to detail, and follow-through in a fast-paced environment.

Ability to respond urgently to AOG and other time-critical parts requirements.

Strong written and verbal communication skills with speed and accuracy.

Proficient with the Microsoft Office software application suite (e.g. Word, Excel, PowerPoint, etc.)

Must be able to work onsite at Fort Rucker. Work hours are assigned by business needs Monday through Friday; occasional weekend work may be required based on AOG and operational demand.

Ability to travel as required.

U.S. Citizenship required.

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