Logistics Administrative Coordinator Fort Collins , CO 80524

Job Number:

63184319

Pay Rate:

$28 / hour Job Description Job Overview S eeking a dependable, detail-oriented Logistics Coordinator / Administrator to keep daily operations running smoothly. In this role, you will serve as the primary point of contact for our customers and the central hub for our field crews. You will manage customer communications, coordinate daily service schedules, and provide top-tier administrative support to ensure high-quality. If you thrive in a fast-paced environment, possess exceptional communication skills, and take pride in precision, we want to hear from you!

Key Responsibilities Customer Service & Communication:

Serve as the main line of communication by answering incoming phone calls and promptly responding to customer emails. Provide high-level customer service, addressing inquiries, resolving issues, and offering accurate information regarding products, and delivery schedules. Build positive relationships with clients, contractors, and residential customers through professional and friendly communication.

Scheduling & Crew Logistics:

Schedule and dispatch service routes for installation, delivery, and lawn care crews to ensure efficient daily operations. Coordinate timing and route logistics to maximize crew productivity and meet customer expectations. Communicate daily schedule changes, weather delays, or site updates directly to field crews and customers.

Administrative & Data Management:

Maintain precise records of customer orders, service requests, and crew dispatch logs. Input data accurately into our scheduling and customer management software. Perform general office administrative duties including filing, processing service documentation, and assisting management with daily operational needs.

Qualifications & Requirements Experience:

Previous experience in a dedicated customer service or administrative role required. Experience in logistics, dispatching, landscaping, or lawn care service industries is a major plus.

Computer Skills:

Basic to intermediate computer proficiency required (working knowledge of email platforms, web browsers, spreadsheet programs, and general scheduling/CRM software). Attention to

Detail :

Excellent organizational skills with a strong focus on accuracy when entering data and managing complex schedules.

Customer-Centric Mindset:

Proven ability to handle customer interactions with empathy, patience, and professional conflict resolution.

Communication:

Clear, professional verbal and written communication skills.

Problem-Solving:

Ability to think quickly and adapt schedules on the fly due to weather, traffic, or unexpected operational shifts.

Working Conditions & Benefits Work Environment:

Office setting.

Schedule:

Monday - Friday 7 : 0 0 AM - 4: 30 PM.

Compensation:

$28 an hour

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