Job Summary Continuum Surgery Center of Naples is a high‑performance multi-specialty ambulatory surgery center committed to exceptional patient care, operational excellence, and a welcoming environment. We are seeking a professional, reliable, and patient‑focused Surgical Scheduler/ Front Desk Coordinator to serve as the first point of contact for our center. In this vital role, you will manage front desk operations, coordinate insurance and co-pay, and support office management tasks to ensure a smooth and efficient workplace environment. Your positive attitude and organizational skills will help foster a professional and friendly atmosphere for Surgeons, patients, and team members alike. Responsibilities Coordinates surgery dates, operating room time, and required medical staff Responsible for verifying insurance eligibility and collecting required documentation Processing copays and maintaining accurate payment records Ensuring patient demographic and insurance information is accurate in the EMR Coordinating patient flow with clinical staff to minimize wait times Greet Surgeons, patient, and vendors warmly, ensuring they feel welcomed and attended to promptly Manage phone systems, directing calls efficiently,responding to patient inquires professionally using proper phone etiquette Handle incoming correspondence, emails, and inquiries with clarity and professionalism Supporting administrative tasks such as scanning, faxing, and data entry Maintain organized filing systems, data entry records, and spreadsheets to support center operations Assist with calendar management, scheduling appointments, meetings, and coordinating events as needed Support office management tasks such as inventory control, supply ordering, and basic troubleshooting of office equipment Utilize productivity software including Microsoft Office Suite (Word, Excel) Qualifications Prior Surgical Scheduling expreience required Prior ASC experience preferred Strong communication and interpersonal skills Ability to multitask in a fast‑paced clinical environment Familiarity with EMR systems and basic insurance verification Professional, dependable, and detail‑oriented Positive attitude and commitment to patient‑centered service The Surgical Scheduler/Front Desk coordinates all perioperative scheduling activities, including booking surgeries, managing pre‑operative requirements, communicating with patients and providers, and verifying insurance and documentation, ensuring accurate and efficient surgical workflow.

Pay:

$24.09 - $30.00 per hour

Benefits:

Dental insurance Health insurance Health savings account Life insurance Vision insurance

Work Location:

In person