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Ultimate Smile Design PLLC

Dental Schedule Coordinator

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Job Description

Job Overview Our practice is seeking a proactive, detail-focused Dental Schedule Coordinator to join our dynamic dental team. In this vital role, you will take ownership of the doctor's clinical schedule, and ensure productive, efficient days with minimal downtime. This role focuses on building and mainitaining a goal-oriented schedule, confirming appointments, managing cancellations, and filling openings in the schedule. You will coordiante lab cases, referrals, and pre-op requirements while communicating closely with the clinical team. Your proactive approach will help optimize patient flow, enhance customer service, and support the overall success of our dental practice. This position offers an exciting opportunity to contribute to a positive patient experience while utilizing your administrative expertise and clinical knowledge .Additional responsibilities are routine front desk operations This is a Part Time position (T,W,F) with an opportunity for Full Time Responsibilities Manage daily appointment scheduling using Dentrix Coordinate with dental providers and clinical staff to optimize schedules and accommodate urgent or special cases. Verify patient insurance coverage, including health insurance knowledge related to PPO plans, to facilitate smooth billing processes. Review medical and dental documentation for completeness and accuracy, ensuring compliance with HIPAA and clinical confidentiality policies. Handle patient inquiries via phone with professional phone etiquette, providing exceptional customer service and clear communication about appointments and procedures. Maintain accurate dental records, update care plans, and document all scheduling activities within Dentrix. Qualifications Proven experience in a dental practice environment with strong familiarity with Dentrix Knowledge of dental terminology, health information management, and clinical confidentiality policies. Excellent computer skills . Strong organizational skills with the ability to multitask efficiently in a fast-paced environment. Exceptional customer service skills with a professional phone manner and attention to detail. Previous clinic experience involving dental billing, documentation review, or front desk duties is highly desirable. Knowledge of dental insurance 3 years minimum experience Join our team as a Dental Schedule Coordinator and be part of an energetic environment dedicated to delivering outstanding patient care through exceptional administrative support!
Pay:
$21.00 - $26.00 per hour Expected hours: 24.0 per week
Work Location:
In person

Benefits

  • Health Insurance
  • Dental Insurance