Warehouse Manager- Bilingual Job description: Company Overview Jack & King's LLC. founded in 2017, is a comprehensive service provider of frozen foods in the United States. Originally starting with traditional frozen seafood, the company has now expanded to offer five major categories of products: fish, shrimp, meat, Chinese pre-made dishes, and Sichuan-style Japanese cuisine. The product SKU count exceeds 1,500, and the company has core supply chain resources in 26 countries across five continents. The company's headquarters is located in Atlanta, with branch offices in Los Angeles and New York. It operates a total of 40,000 square feet of cold storage and an efficient distribution system, offering a complete supply chain service capability that covers product procurement, import customs clearance, warehousing, logistics and distribution, as well as market promotion and sales follow-up across the United States. Key Responsibilities Provide administrative and operational support to the VP and management team. Process customer sales orders and enter/manage purchase orders (POs). Coordinate shipments, delivery schedules, and logistics with carriers and internal teams. Track shipments and follow up on delays, discrepancies, or delivery issues. Maintain accurate order, inventory, and shipment records in ERP or company systems. Prepare shipping documents, invoices, packing lists, and customs paperwork as needed. Coordinate with Sales, Procurement, Accounting, Warehouse, and Logistics teams. Assist with reports, spreadsheets, and data entry. Handle company documents and provide general administrative support. Receive and assist customers and visitors at the warehouse/office. Communicate with customers, suppliers, vendors, and carriers in a professional manner. Assist with warehouse and cold-storage operations as needed. Qualifications Bilingual in English and Mandarin Chinese. ( Preferred) Bachelor's degree in Business, Supply Chain, or related field (preferred). Experience in logistics, warehouse operations, order processing, purchasing, or administrative support preferred. Strong organizational skills and attention to detail. Proficient in Microsoft Office, Excel, Google Sheets, and business systems. Experience with ERP or inventory management systems preferred. Strong communication and customer service skills. Ability to multitask and work in a fast-paced environment. Comfortable working in a warehouse/cold-storage environment.