Job Overview We are seeking a dynamic and detail-oriented Logistics Coordinator to join our Medical and Dental Division. Glen Ellyn Storage Corporation takes great pride in being a trusted partner to its valued customers, accounts and consumers by providing quality service throughout the life cycle of an order. The Logistics Coordinator

• Medical/Dental Division plays a crucial role in this as the main point of contact for all parties involved, ensuring professional and effective communication.

The most successful coordinators are self-motivated and analytical problem solvers who thrive in a fast-paced work environment. Key Responsibilities Answer and field incoming phone calls and emails. Schedule delivery, pickup and service appointments within the parameters of the various Account's requirements, based on availability directed by the operations department. Communicate with Accounts, delivery teams and customers along with other departments within the organization. Make calls, receive/respond to emails and update order information in necessary computer system(s). Filing and other administrative responsibilities, as necessary. Represent the Company and its commitment to excellence from the front lines. Job Specifics Communicate with medical and dental accounts regarding scheduling, product receipt and delivery specifications. Schedule deliveries with medical offices/customers based on account directive and operational availability. Troubleshoot issues that arise before, during or after a delivery, effectively communicating with the customer, account, delivery team, operations department and/or warehousing staff. Communicate with warehousing staff regarding any will-call pickups or day-before cancellations. Must be available to make & receive calls from 8:00am (CST) to 5:00pm (CST). Internal department scheduling such as lunch hours and planned time off are arranged within the customer service group to ensure proper phone coverage at all times. Assist Customer Experience Team, as needed.

Additional Notes/Requirements:

• Must pass a background check and remain compliant based on Company guidelines.
• Possess exceptional communication and customer service skills.
• Demonstrate strong time management & multitasking abilities and attention to detail.
• Be proficient with computers.
• Work well independently and with a team.
• Confidently solve problems and respond to customers accordingly while remaining empathetic/customer centric.
• Comply with all established Company policies and procedures.

Join us as a Logistics Coordinator where your expertise will drive operational excellence in our Medical/Dental Division! We value proactive problem-solving skills combined with a passion for improving supply chain processes that directly impact customer relations. This role offers a rewarding career path for professionals eager to make a difference in healthcare logistics while advancing their skills in supply chain management!

Pay:

$19.00

• $22.

00 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person