Logistics Specialist + Inside Sales Deposition Technology Innovations, LLC Jeffersonville, IN Job Details Full-time $60,000 - $70,000 a year 23 hours ago Benefits Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off Vision insurance 401(k) matching Life insurance Qualifications Customer communication Teamwork Customer relationship building Manufacturing facility experience Attention to detail Organizational skills Productivity software Production scheduling Process management Full Job Description Position Summary The Logistics Specialist + Inside Sales role is responsible for coordinating procurement, logistics, scheduling, customer service, and inside sales activities to ensure exceptional customer satisfaction and operational performance. This position serves as a critical link between customers, suppliers, production, engineering, and shipping teams by managing material flow, production schedules, order fulfillment, and customer communications. The successful candidate will be highly organized, customer-focused, and capable of balancing multiple priorities in a fast-paced manufacturing environment. Essential Duties & Responsibilities Leadership, Management & Accountability (LMA) Lead, manage, and hold team members accountable for daily execution of shipping, receiving, inventory control, scheduling, and logistics activities. Establish clear expectations, monitor performance, and drive continuous improvement initiatives. Identify and resolve process inefficiencies to improve service levels and operational effectiveness. Procurement & Supplier Management Manage purchasing activities for production materials, packaging supplies, and operational requirements. Source, evaluate, and qualify suppliers to support business needs and strategic objectives. Develop and maintain strong supplier relationships to ensure reliable supply and competitive pricing. Resolve supplier shortages, expedite critical materials, and support supplier quality improvement efforts. Ensure purchased materials meet customer specifications, quality standards, and production requirements. Material Planning & Ordering Coordinate material requirements for Engineering, Production, and Packaging operations. Monitor inventory levels and material demand to ensure adequate supply. Track purchase orders and proactively follow up on material deliveries. Collaborate with internal departments to prevent material shortages and production disruptions. Production, Slitting & Shipping Scheduling Coordinate production, slitting, and shipping schedules to meet customer delivery requirements. Work closely with Production and Operations teams to optimize equipment utilization and workflow efficiency. Prioritize orders and adjust schedules as necessary to accommodate changing customer demands and business priorities. Monitor schedule adherence and communicate changes to stakeholders. Shipping, Receiving & Freight Coordination Oversee inbound and outbound logistics activities to ensure accuracy and efficiency. Coordinate receiving, staging, inventory movement, and shipment preparation activities. Schedule freight pickups and deliveries with carriers and logistics providers. Communicate proactively with suppliers, carriers, and customers regarding shipment status. Optimize transportation costs while maintaining required service levels and delivery performance. Customer Service & Inside Sales Serve as the primary point of contact for customer inquiries, order status requests, and service-related issues. Provide professional and responsive support to customers while maintaining strong relationships. Support inside sales activities, including quote follow-up, order processing, and customer account management. Collaborate with Sales, Engineering, and Operations teams to deliver exceptional customer experiences. Order Management & Customer Communication Review and acknowledge all incoming customer purchase orders. Confirm pricing, order details, and estimated shipping dates promptly. Monitor open orders and proactively communicate delays, schedule changes, or potential issues. Provide accurate and solution-oriented updates to customers regarding order status and delivery expectations. Maintain customer records and documentation within company systems. Sales & Operations Planning (S&OP) Participate in monthly Sales & Operations Planning meetings. Provide analysis and reporting on customer demand, open orders, inventory levels, material availability, and logistics constraints. Collaborate with Production, Sales, Engineering, and Leadership teams to align customer demand with production capacity. Support strategic planning efforts to improve delivery performance and inventory management. Qualifications Associate's or Bachelor's degree in Supply Chain, Business, Operations, Logistics, or a related field preferred. Minimum 3-5 years of experience in logistics, procurement, supply chain, customer service, inside sales, or manufacturing operations. Experience working in a manufacturing environment preferred. Strong understanding of purchasing, inventory control, production scheduling, and freight management. Excellent customer service, communication, and relationship-building skills. Strong problem-solving and organizational abilities. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Proficiency in Microsoft Office applications and ERP/MRP systems. Key Competencies Leadership & Accountability Customer Focus Planning & Organization Supplier Management Communication & Collaboration Problem Solving Attention to Detail Continuous Improvement Decision Making Time Management Physical Requirements Ability to sit, stand, and walk for extended periods. Ability to occasionally lift up to 25 pounds. Ability to work in both office and manufacturing environments as needed. Success Measures On-time delivery performance. Inventory accuracy and material availability. Supplier performance and responsiveness. Customer satisfaction and response time. Schedule adherence and production support effectiveness. Freight cost management. Order accuracy and timely customer communication.

Pay:

$60,000.00 - $70,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance

Work Location:

In person