Dental Schedule Coordinator Great Oaks Periodontics & dental Implants Rochester, MI Job Details Full-time $20 - $23 an hour 19 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Medicare Phone communication Health insurance policy knowledge In-person customer service Word embeddings HIPAA Administrative experience High school diploma or GED Medicare regulations Electronic health record (EHR) management for billing and coding Health information regulatory compliance Organizational skills Health information management Productivity software Clinical confidentiality policies Full Job Description Overview Join our dynamic healthcare team as a Dental Schedule Coordinator, where your organizational skills and customer service expertise will keep our dental practice running smoothly! In this vital role, you will be the first point of contact for patients, managing appointment scheduling, coordinating with clinical staff, and ensuring seamless communication across departments. Your proactive approach will help optimize patient flow, improve clinic efficiency, and enhance overall patient satisfaction. This paid position offers an exciting opportunity to develop your administrative and healthcare skills in a fast-paced, supportive environment. Duties Manage dental appointment scheduling using electronic health record (EHR) systems such as Epic, Meditech, or eClinicalWorks to ensure efficient patient flow. Verify patient insurance coverage and update health information in compliance with HIPAA and clinical confidentiality policies. Coordinate with clinical staff to confirm appointment times, prepare care plans, and facilitate smooth patient transitions between services. Handle incoming calls with professional phone etiquette, providing exceptional patient service and answering inquiries about appointments, billing, or insurance. Review medical documentation for accuracy and completeness, including CPT coding, ICD-9/10 coding, and Medicare billing requirements. Maintain accurate medical records by filing documents electronically and managing electronic health records (EHR) systems efficiently. Support medical billing processes by collecting payments, processing claims related to dental procedures, and following up on outstanding balances. Requirements Proven experience in medical administrative support or dental office management with clinic experience preferred. Strong computer skills with proficiency in EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks. Knowledge of health insurance policies including HIPAA regulations, Medicare billing procedures, and medical coding (CPT coding, ICD-9/10). Excellent organizational skills with the ability to review documentation accurately and manage multiple tasks simultaneously. Exceptional customer service skills with a professional phone manner and strong communication abilities. Bilingual abilities are a plus to serve diverse patient populations effectively. Familiarity with Microsoft Office applications such as Word and Excel for administrative tasks. Previous experience in medical billing or medical records management is highly desirable. Ability to maintain confidentiality and adhere to all clinical confidentiality policies at all times. High school diploma or equivalent required; additional certification in medical administration or office management is advantageous. Join us today as a Dental Schedule Coordinator and become an essential part of delivering outstanding dental care through exceptional organization and compassionate service!

Pay:

$20.00 - $23.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person