We are looking for a dependable Office Assistant to support shipping, receiving, and customer-facing administrative activities in a busy warehouse setting. This contract-to-permanent opportunity is ideal for someone who stays organized under pressure, communicates clearly with a wide range of contacts, and takes pride in accurate, timely office support. The position works closely with drivers, warehouse personnel, customers, and transportation partners to keep daily operations running smoothly. Success in this role requires strong attention to detail, a focused approach, and the ability to manage multiple priorities throughout the day. This position requires working weekends in addition to weekdays.

Responsibilities:

• Greet drivers, visitors, and other contacts courteously while directing them and responding to routine questions.
• Enter shipment, order, and receiving information into internal and customer systems with a high level of accuracy.
• Prepare and process paperwork related to incoming and outgoing loads, including receipts, updates, and supporting documents.
• Answer inbound calls and assist with general office communication to support warehouse and customer care activities.
• Investigate order or product discrepancies and coordinate with internal teams to help resolve issues quickly.
• Provide clerical and administrative support for shipping, receiving, and warehouse operations as daily needs shift.
• Scan, organize, and maintain records so documents are accessible, complete, and up to date.
• Build positive working relationships with customers, drivers, carriers, and coworkers through attentive service.