$22.

50based on experience! $3/night shift differential &$1/weekend shift differential

JOB DESCRIPTION

The Flight Coordinator is responsible for receiving emergent and non-emergent telephone requests for patient transport. The Flight Coordinator is responsible for the assignment of the most appropriate air unit to serve the customer's request through the utilization of a Computer Aided Dispatch (CAD) system. The Flight Coordinator is the primary connection between the Flight Team and the resources they require to perform their transport. They serve as the central hub for cross-functional communications support between the Aviation, Maintenance, Operations, Clinical and Administrative departments. The Flight Coordinator will demonstrate proficiency with all the appropriate job-related tools to include but not limited to the utilization of a Computer Aided Dispatch (CAD) system, mapping software, communications equipment, multi-line telephone systems, and digital recording equipment.

ESSENTIAL FUNCTIONS/DUTIES

Demonstrate excellent customer service skills with all customers, co-workers, management, and the public\nReceive and handle all customer requests for or about medical transports in a friendly, timely and professional manner.\nDemonstrate excellent listening skills and be able to accurately document all interactions\nDemonstrate the ability to communicate clearly both verbally and in writing.\nResponsible for the assignment and coordination of medical transport by Air Evac.\nHandle the decline and cancellations of transport requests with the requesting party by offering alternate solutions or aircraft as appropriate.\nMaintains data entries in the Computer Aided Dispatch (CAD) system for all requests.\nActively monitor aircraft while in flight and enter aircraft position reports into the Computer Aided Dispatch (CAD) system.\nCommunicate with the Flight Coordinator Supervisor when issues arise.\nCommunicate with partners and Flight Team to facilitate transports as needed.\nParticipates and contributes willingly, effectively, and efficiently as a team member in various councils accomplishing the stated goals of the organization.\nAdheres to all company policies and procedures.\nPerforms other duties as assigned

QUALIFICATIONS

Minimum18 years of age\nHigh School Diploma, GED, or Equivalent\nDetail oriented\nAbility to multi-task\nAbility to function in a fast paced, at times high stress, work environment\nComputer literate Why Choose Air Evac Lifeteam?

As a leader in helicopter air ambulance services,Air Evac Lifeteamis one ofGlobal Medical Response's (GMR)family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world atwww.

AtaMomentsNotice.com.. Learn how ourvaluesare at the core of our services and vital to how we approach care and check out our comprehensive benefit options atGlobalMedicalResponse.com/Careers. GMR's Core Behaviors-keep care at the center, raise your hand,seekto understand, find a way together and be accountable-uniteour teamsand set us apart in emergency medical services.

FLIGHT COORDINATOR JOB/PAY STEPS

0-90

Days:

Flight Coordinator Trainee

$20.50/hour initial hire rate.
90 +

Days:

Flight Coordinator I

which includes a $1.00/hr increase upon successful completion of Flight Coordinator training and manager evaluation.
180
365+

Days:

Flight Coordinator II

which includes a $1.

00/hr increase upon satisfactory demonstration of advanced competency and independent function.

NOTE:

Part-time requires a minimum of 48 hours per pay period. EEO Statement Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability. Check out our careers site benefits page to learn more about our benefit options. 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