TRANSPORTATION SCHEDULING COORDINATOR

TRANSPORTATION SCHEDULING COORDINATOR

Liberty Health and Rehab Whiteville, NC Activities Full Time, Day (8), On Call, 8a-5p Posted 03/31/2026 Req # 56033 T's no place like Liberty Health Come explore career opportunities with Liberty Health, a dynamic leader in the healthcare industry. Join us! We are currently seeking an experienced:

TRANSPORTATION SCHEDULING COORDINATOR JOB SUMMARY

After notification by facility staff of needed appointment, will schedule all appointments for residents/patients/clients, as well as for other individuals who may request transportation external to Liberty Health facilities. Utilize transportation management software to schedule, assign, and dispatch trips in real time. Monitor live vehicle locations and driver status to ensure on-time performance. Optimize routes to maximize efficiency, reduce mileage, and control costs Adjust schedules dynamically to amodate cancellations, urgent add-ons, and delays. Serve as primary point of contact for drivers during active transports. Communicate schedule changes promptly to facilities, families, and medical providers. Will maintain a calendar of all appointments so that none will conflict. Will follow all safety guidelines to ensure resident transports are performed in the safest possible manner. Will maintain required logs of each transport and for each vehicle. Completes Quality Assurance monitors according to policies and procedures. Will establish and maintain a maintenance schedule for each vehicle that is used in transports and assist with basic vehicle maintenance including inspections, restocking, vehicle and equipment cleaning/disinfecting. Assists in maintaining a good working relationship with themunity, hospital, physician offices and other health care facilities and agencies and assures coordination of services for residents/clients. Maintain accurate trip data within transportation software system. Generate and review daily, weekly, and monthly transportation reports. Track key performance indicators (KPIs) such as on-time performance, trip volume, cancellations, and driver productivity. Assist in onboarding and training drivers on dispatch procedures and software use. Ensure accurate documentation for billing andpliance purposes. Provide daily route briefings and updates. Troubleshoot software scheduling conflicts and system errors. Safely transporting residents/patients/clients Perform other duties as assigned by immediate supervisor

JOB REQUIREMENTS

Must be at least 21 years of age or older, must be of good moral character, and have a genuine concern for the elderly and disabled. Must have CPR, First Aid Training, and wheelchair safety training. One of the following certifications preferred: Certified Nursing Assistant, Emergency Medical Technician, Emergency Medical Responder. Must have the skills checklistpleted by a Liberty trainer prior to transporting residents. Must have a valid state Driver's License to operate a motor vehicle with an appropriate driving record. Criminal/Driving records must be approved by the Transportation Manager. Must be willing to work with various department directors, patients, family members, andmunity health care providers. Must have the ability to plan,anize, and follow-up on work assignments. Must have the ability to make independent decisions and work well under pressure. Must have the ability to be flexible in performing different tasks.\