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FI
FormTech Inc
Client Services Production Coordinator
Career Insights for Production Planner
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Scorecard
Based on New Jersey data
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What they do
A Production Planner plans and manages production and distribution processes for a company and identifies ways to improve efficiency. Analyzes work flows, plans and schedules orders, manages materials orders and monitors inventory; coordinates with suppliers and vendors.
$87,861 / year median in New Jersey
+10% projected growth
Job Description
Job Overview We are seeking an organized, on time, detail-oriented, Client Services Production Coordinator to join our team! In this energetic role, you will be the liason between our clients and internal teams, ensuring seamless delivery of services and exceptional customer experiences. You will incorporate a proactive approach to the job. You will posses strong organizational skills will drive client satisfaction, support project execution, and foster lasting relationships. This paid position offers an exciting opportunity to develop your project management expertise within a collaborative team environment focused on delivering client solutions. Responsibilities Manage and coordinate client projects from initiation to completion, ensure timely delivery and quality standards. Collaborate cross-functionally with sales, marketing, operations, and technical teams to align project goals and resolve issues swiftly. Oversee order processing to ensure accurate and efficient handling of client requests and service orders. Maintain clear internal communication channels to update team on project status, client needs. Support account management activities by managing client accounts proactively, identifying opportunities for upselling or service improvements. Experience Experience in customer service and project coordination. Proficiency in communication skills with the ability to manage customer and production relationships. Familiarity with order processing tools, data analysis techniques, AI based business practices and customer relationship management skills. Ability to collaborate effectively across departments while maintaining a customer-based approach. Prior experience in account management roles is highly desirable for understanding client needs deeply. Join us as a Client Services Production Coordinator and become an essential part of our mission to deliver outstanding client experiences through energetic collaboration, strategic project execution, and innovative solutions!