Job details Summary Spherion $25.00 per hour Temp to Perm Various Shifts Available Industry manufacturing & production (Production Occupations) Reference number S_180263 Job details The Transportation Operations Specialist provides specialized operational support for the dedicated American Honda delivery network. This role is responsible for tracking and tracing drivers, identifying potential service or equipment issues, and proactively communicating delivery delays to dealerships, customer contacts, and internal teams. Acting as a key point of contact, this specialist resolves complex operational concerns, maintains critical customer profiles, and utilizes specialized logistics management software to ensure reliable, safe, and efficient delivery operations. ...

Responsibilities:

Operational Knowledge:

Solid understanding of delivery operations, driver tracking protocols, and geographic routing procedures.

Systems Proficiency:

Hands-on experience with Telematics/ELD systems (e.g., Samsara) and Transportation Management Systems (e.g., Matrix TMS).

Communication & Support:

Demonstrated capability in high-volume driver support, delay escalation management, and detailed email reporting to corporate and field contacts.

Compliance & Safety:

Familiarity with standard transportation safety protocols, company policies, and customer-specific delivery procedures.

Working hours:

Various Shifts Available Skills:

Experience specifically supporting dedicated automotive or spare parts delivery networks (e.g., American Honda Network). Advanced proficiency in navigating and troubleshooting within Samsara ELD and CEVA's Matrix TMS. Background in proactive account management, including creating and updating customer profiles and specialized preference logs.

Education:

High School Experience:

1-4 years

Qualifications:

Driver Tracking & Tracing:

Expertise in real-time load and driver monitoring across multiple geographic locations.

Problem-Solving & Data Analysis:

Ability to analyze operational data across multiple software platforms to flag and resolve potential delivery bottlenecks proactively.

Communication:

Exceptional written and verbal communication skills for maintaining delay reports and liaising between drivers, internal stakeholders, and external dealers.

Document Processing:

Sharp attention to detail in verifying complex delivery documents and customer-specific procedures for accuracy.

Relationship Management:

Strong interpersonal skills to build rapport with drivers, manage customer accounts, and handle escalated service issues with tact. Apply Today!! If you have any questions text or call our office at 937-228-5627 Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). Show less Show more The Transportation Operations Specialist provides specialized operational support for the dedicated American Honda delivery network. This role is responsible for tracking and tracing drivers, identifying potential service or equipment issues, and proactively communicating delivery delays to dealerships, customer contacts, and internal teams. Acting as a key point of contact, this specialist resolves complex operational concerns, maintains critical customer profiles, and utilizes specialized logistics management software to ensure reliable, safe, and efficient delivery operations.

Responsibilities:

Operational Knowledge:

Solid understanding of delivery operations, driver tracking protocols, and geographic routing procedures.

Systems Proficiency:

Hands-on experience with Telematics/ELD systems (e.g., Samsara) and Transportation Management Systems (e.g., Matrix TMS).

Communication & Support:

Demonstrated capability in high-volume driver support, delay escalation management, and detailed email reporting to corporate and field contacts.

Compliance & Safety:

Familiarity with standard transportation safety protocols, company policies, and customer-specific delivery procedures. ...

Working hours:

Various Shifts Available Skills:

Experience specifically supporting dedicated automotive or spare parts delivery networks (e.g., American Honda Network). Advanced proficiency in navigating and troubleshooting within Samsara ELD and CEVA's Matrix TMS. Background in proactive account management, including creating and updating customer profiles and specialized preference logs.

Education:

High School Experience:

1-4 years

Qualifications:

Driver Tracking & Tracing:

Expertise in real-time load and driver monitoring across multiple geographic locations.

Problem-Solving & Data Analysis:

Ability to analyze operational data across multiple software platforms to flag and resolve potential delivery bottlenecks proactively.

Communication:

Exceptional written and verbal communication skills for maintaining delay reports and liaising between drivers, internal stakeholders, and external dealers.

Document Processing:

Sharp attention to detail in verifying complex delivery documents and customer-specific procedures for accuracy.

Relationship Management:

Strong interpersonal skills to build rapport with drivers, manage customer accounts, and handle escalated service issues with tact. Apply Today!! If you have any questions text or call our office at 937-228-5627 Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). Show less Show more key responsibilities

Operational Knowledge:

Solid understanding of delivery operations, driver tracking protocols, and geographic routing procedures.

Systems Proficiency:

Hands-on experience with Telematics/ELD systems (e.g., Samsara) and Transportation Management Systems (e.g., Matrix TMS).

Communication & Support:

Demonstrated capability in high-volume driver support, delay escalation management, and detailed email reporting to corporate and field contacts.

Compliance & Safety:

Familiarity with standard transportation safety protocols, company policies, and customer-specific delivery procedures. experience 1-4 years skills Experience specifically supporting dedicated automotive or spare parts delivery networks (e.g., American Honda Network).Advanced proficiency in navigating and troubleshooting within Samsara ELD and CEVA's Matrix TMS.Background in proactive account management, including creating and updating customer profiles and specialized preference logs. qualifications

Driver Tracking & Tracing:

Expertise in real-time load and driver monitoring across multiple geographic locations.

Problem-Solving & Data Analysis:

Ability to analyze operational data across multiple software platforms to flag and resolve potential delivery bottlenecks proactively.

Communication:

Exceptional written and verbal communication skills for maintaining delay reports and liaising between drivers, internal stakeholders, and external dealers.

Document Processing:

Sharp attention to detail in verifying complex delivery documents and customer-specific procedures for accuracy.

Relationship Management:

Strong interpersonal skills to build rapport with drivers, manage customer accounts, and handle escalated service issues with tact. education High School share this job. send via e-mail print it