Hybrid Order Management Specialist Akron, Ohio Hybrid M-F, Free Wellness Center and Gym On-site Description Are you ready to take the next step in your career with a role that offers work-life balance, growth opportunities, and a supportive environment? We're looking for enthusiastic, customer-focused individuals to join our dynamic team. Imagine a career where you work Monday through Friday, enjoy exceptional benefits, and have the flexibility of a hybrid remote schedule that lets you work from the comfort of your home while also accessing our top-notch office facilities. Why Join Us?

Work-Life Balance :

Enjoy a consistent Monday-Friday schedule with evenings and weekends all to yourself.

Hybrid Flexibility :

Experience the best of both worlds—work remotely and in our modern, secure office.

Amazing Benefits :

Take advantage of paid time off, comprehensive health insurance, life insurance, and dental reimbursement.

Office Perks :

Our facility boasts a free wellness center, gym, scenic walking paths, and an on-site Starbucks kiosk and full-service café to keep you energized and healthy.

Immediate Hiring :

We're hiring right now! Don't miss this chance to advance your career—apply today and start your journey with us!

Key Responsibilities What You'll Do:

As an Order Management Specialist, you'll be at the heart of our business, ensuring our customers—ranging from leading retailers to service centers—receive top-tier service. In this role, you will: Be a

Customer Champion :

Respond to inquiries with knowledge and care, helping customers find the right solutions.

Drive Success :

Handle order processing and data entry with precision, ensuring accuracy and timely delivery.

Keep Things Moving :

Assist with forecasting and replenishment, making sure our supply chain runs smoothly. Be the

Go-To Expert :

Provide updates on shipment locations and keep our customers informed. Lead by

Example :

Train new team members, sharing your expertise to help them succeed.

Ensure Excellence :

Work efficiently to prevent delays and maintain our high standards. Requirements Skills and Knowledge -

Hybrid Order Management Specialist Who You Are:

Tech-Savvy :

Comfortable with MS Office applications like Excel, Access, and PowerPoint.

A Team Player :

You thrive in a collaborative environment but are also self-motivated and can excel with minimal supervision.

Problem-Solver :

You approach challenges with a practical mindset and find solutions that work.

People-Oriented :

You have excellent interpersonal skills, particularly in fast-paced settings, and are committed to delivering outstanding customer service. Education and Experience -

Hybrid Order Management Specialist Your Qualifications:

Education :

High school diploma required; a Bachelor's degree is a plus.

Experience :

Proven customer service experience, ideally in a call center or similar environment.

Benefits & Pay Your Benefits and Compensation:

Stable Schedule :

Monday through Friday, 9 AM to 6 PM, with one rotational week per month (11 AM to 7 PM).

Health and Wellness :

Free access to our wellness center, gym, and walking paths.

Daily Perks :

On-site, full-service café and Starbucks kiosk to fuel your day.

Financial Security :

Enjoy comprehensive healthcare, life insurance, dental reimbursement, and generous paid time off.

Modern Workplace :

Work in a secure, state-of-the-art facility designed for your comfort and productivity. Don't miss out on this incredible opportunity to grow your career and make a difference. Apply now and let's achieve success together! Apply Now Have a question? Contact us .