Job Title:

Repair Depot Coordinator NanoLumens - 3.9 Peachtree Corners, GA Job Details Full-time $18 an hour 5 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Work from home Qualifications Customer communication Customer returns handling Computer literacy Full Job Description If "Passionate" describes you, come join our team! Passionately Creative Always asking if there is a better way Continually developing unique and patented products Always learning and growing Make A Difference Influence processes and product development Be a change agent Engage and lead cross-funtional teams Competitive Packages Benefits Hybrid work environment Flexible PTO Cross-Functional Teams We are a team with different backgrounds, from different disciplines and different ways of working but we function as a cohesive team with unified goals. Hybrid Schedule We emphasize work/life balance with flexibility and the ability to work from home as well as in the office. Highly Creative Environment We are engineers, marketers, designers, operators and sales people. We are always creating, questioning and improving to progress. Inclusive Culture We welcome all who are creative, inquisitive and committed to better. Medical Dental 401

K Hybrid Schedule Job Title:

Repair Depot Coordinator Location:

On-site |

Duluth, GA Department:

Field & Service Operations Compensation:

$18/hour | Full Time | Full benefits package About the Role The Repair Depot Coordinator plays a critical role in the success of our Service and RMA (Return Merchandise Authorization) operations. This position supports our mission to deliver a seamless, reliable, and client-focused repair experience. You will be responsible for managing end-to-end RMA workflow, ensuring accuracy in part tracking, and coordinating closely with our Service, Inventory, Shipping, and Repair teams. This is a hands-on, detail-driven role ideal for someone who thrives in a structured environment and takes pride in operational excellence. What You'll Do Manage the full RMA repair workflow from intake through completion Scan inbound parts, assign disposition statuses, and accurately track all movements Update and maintain service logs and close RMA cases with detailed accuracy Complete Inventory Return Forms for spare parts returning to stock Organize and process customer returns daily Collaborate with Service, Inventory, Shipping, and Repair departments to ensure smooth operations Receive and track RMAs for key accounts and items routed to 3rd-party repair facilities Fulfill RMA orders by coordinating with Service Technicians to request and track required components Verify warranty status and communicate updates to customers Provide proactive repair status updates to clients Process completed repair and warranty returns and coordinate next steps with Shipping and Inventory What You Bring Authorization to work in the U.S. and the ability to pass a background/drug screening Strong Microsoft Office skills: Excel, Word, Outlook, Teams Strong comfort with Windows-based PCs, internet tools, and email communication Ability to lift and transport boxes up to 30 lbs as part of daily responsibilities Strong organizational skills with excellent attention to detail Ability to work independently while collaborating effectively with team members Strong time management and the ability to prioritize shifting tasks Accuracy in data entry and documentation Who Thrives in This Role? Highly organized individuals who enjoy routine and operational precision Extremely detailed and goal oriented Reliable, self-directed contributors who value a supportive team environment Individuals comfortable working on-site in a hands-on, physical workflow Why Join Us? Be part of a high-performing team supporting advanced LED technology solutions Clear processes, supportive leadership, and strong cross-department collaboration Opportunities to develop valuable skills in logistics, service operations, and RMA management Fast-growing company with room for role expansion over time Nanolumens is an Equal Opportunity Employer. Send resume to Reis Aldridge at: ###