Logistics Sales Associate

Logistics Sales Associate "K" Line Logistics USA Inc. Burlingame, CA Job Details Full-time $60,000 a year 15 hours ago Benefits Wellness program AD&D insurance Paid holidays Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off Work from home Employee assistance program Vision insurance Qualifications Management Writing skills Basic math English Freight forwarding logistics High school diploma or GED Driver's License Financial report interpretation Driving Accounting Delegation Oracle Transportation Management Full Job Description K Line Logistics USA Inc., is seeking a qualified individual (Japanese Language pluse) for an Logistics Sales position with over 3 years' experience in Freight Forwarding at our San Francisco Branch located at; "K" Line Logistics (USA) Inc. 40A

BRODERICK RD BURLINGAME CA 94010

International Logistics Sales Agent will be responsible for the following:

SUMMARY PRIMARY RESPONSIBILITIES 1.

Plan and prioritize sales activities and customer/prospect contact towards achieving agreed business aims, including costs and sales. 2. Manage product/service mix, pricing and margins according to agreed aims. 3. Maintain and develop existing and new customers through appropriate propositions and ethical sales methods, and relevant internal liaison, to optimize quality of service, business growth, and customer satisfaction. 4. Use customer and prospect contact activities tools and systems, and update relevant information held in these systems. 5. Plan, carry out and support local marketing activities to agreed budgets and timescales, and integrate personal sales efforts with other organized marketing activities. 6. Respond to and follow up sales enquiries using appropriate methods. 7. Monitor and report on market and competitor activities and provide relevant reports and information. 8. Attend and present at external customer meetings and internal meetings with other company functions necessary to perform duties and aid business development.

PRIMARY DUTIES

The specific duties required to produce the desired results include, but not limited to: Track rates and market conditions Communicate by e-mail, fax, and phone. Travel - local, national, global as required Secure collections in time (within 60 days of invoicing) Be familiar with all government compliance requirements Sales lead development Follow up with agents through e-mail and phone calls. Follow up with potential customers through e-mail and phone calls. Determine the needs of the customer Prepare quotations Gather rates from operations and Sales Coordinator Communicate with vendors Communicate with other KLL offices and agents Create quotation based on specific requirements Sales calls - Physical site visit Coordinate schedule with customer Check customer's credit with Dun & Bradstreet Prepare necessary information (example; brochure, regulatory forms, quotations) Determine other potential customers within the geographic area Consult with customers to answer questions and explain processes Gather required information and forms from customer (POA, LOI, etc.) Close business Logistics Consultation SALES must have working knowledge of all KLL products SALES may create new business opportunities for the company Should be familiar with regulatory compliance requirements based on: Commodity (restrictions) HTS codes Cargo origin or destination Party identity (e.g.: Denied Party list of Dept of Commerce) Mode of transport Government agencies and licenses involved Dangerous Goods Ability to advise customer of alternate or more efficient or cost effective ways of conducting business. Have working knowledge or familiarity with all KLTL products. Coordinate shipments with operations on behalf of customers Take booking information from customer Determine which vendor (carrier, trucker, etc.) to use. Request rates from vendors if necessary Make bookings Turn over information to operations Follow up with operations for shipment status and to make sure they do their job. Report status back to customer Check invoices for correctness Handle customer complaints Listen to customer problems Make complaint report Research condition / cause of problem Work with operations / Manager / Customer to provide resolution Develop business from existing customers Continually keep in touch by e-mail, telephone, face-to-face visit Continually quote, re-quote, update rates Distribute and follow up on sales leads and referrals Other - Any requests from Branch Manager but not limited to; Prepare new sales leads for exchange with overseas Costing analysis Prepare sales reports (Weekly, Monthly, or as required) Prepare meeting reports for sales meetings and customer meetings Coordinate RFQ, RFP, large project bids with local & global network Training of Sales Coordinator on all of the above Possible preparation of shipping documents Proper delegation

ADDITIONAL RESPONSIBILITIES 1.

Attend training and develop relevant knowledge, techniques and skills. 2. Attend and/or facilitate Web Meetings with overseas sales teams, write meeting summary and follow up on action items. 3. May require driving personal vehicle for customer visits.

KNOWLEDGE AND SKILL REQUIREMENTS 1.

Basic English reading, writing, and arithmetic skills required. Minimum high school diploma or equivalent. Japanese proficiency is plus. 2. Knowledge of office processes, procedures, and technology, Experience in supervising team activities. 3. Ability to read and interpret accounting and financial reports. 4. Excellent communication skills. 5. Valid state issued Driver's License.

WORKING CONDITIONS

Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work. May require work from home-based location.

DISCLAIMER

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the role.

Benefits:

Medical / Dental/Life/Vision AD&D Insurance/Disability EAP/Health Spending Account/Wellness program • 401K and generous Vacation and paid 11 days holidays • Competitive Base salary

Job Type:

Full-time Pay:

$60,000.00 per year

Benefits:

401(k) Dental insurance Employee assistance program Health insurance Paid time off Tuition reimbursement Vision insurance

Language:

Japanese (Preferred) Ability to

Commute:

Burlingame, CA 94010 (Required)

Work Location:

In person