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Job Description
Job Title:
Logistics Specialist Location:
Lawrence, MA (Onsite Hybrid - 2 Days a week)
Job Type:
Contract (6-8 Months)
Work Model:
Hybrid Job Summary Logistics Specialist I Job Title:
Logistics Specialist I Job Type:
Contract Duration:
6-
Month Contract Location:
Lawrence, MA Job Overview We are seeking a detail-oriented and proactive Logistics Specialist I to support a high-volume logistics and delivery operations team. In this role, you will be responsible for coordinating logistics activities, resolving delivery-related issues, managing order workflows, and ensuring a positive customer experience. This position offers an excellent opportunity to work in a fast-paced operational environment while collaborating with cross-functional teams to ensure timely and accurate deliveries. Key Responsibilities Manage daily logistics operations for assigned territories and delivery routes. Monitor delivery performance and proactively resolve shipment and delivery issues. Coordinate order management activities, including order modifications, swaps, and scheduled deliveries. Support urgent, critical, and time-sensitive deliveries. Assist with Skilled Nursing Facility (SNF) orders and specialized customer requests. Generate, review, and maintain operational reports and logistics data. Communicate effectively with internal teams to ensure smooth order fulfillment and delivery coordination. Provide backup support for team members during absences and PTO coverage. Maintain accurate documentation and ensure compliance with operational procedures. Identify process improvement opportunities to enhance efficiency and customer satisfaction. Required Qualifications High School Diploma or equivalent required; Associate's or Bachelor's degree preferred. 1-3 years of experience in logistics, supply chain, transportation, operations, order management, customer service, or related fields. Strong organizational and multitasking abilities. Excellent problem-solving and analytical skills. Strong written and verbal communication skills. Ability to prioritize tasks and manage multiple responsibilities simultaneously. Proficiency in Microsoft Excel and Microsoft Office applications. Ability to work independently and collaboratively in a team environment. Detail-oriented with strong follow-through skills. Preferred Qualifications Experience in logistics coordination, delivery operations, supply chain, healthcare operations, or transportation environments. Familiarity with ERP, order management, or logistics tracking systems. Experience handling high-volume operational workflows. Knowledge of reporting and data analysis tools is a plus. Work Environment Fast-paced, collaborative team environment. Cross-training opportunities across multiple operational functions. Exposure to complex logistics and delivery workflows. Opportunity to contribute to process improvements and operational excellence. Skills Logistics Coordination Supply Chain Operations Order Management Delivery Operations Customer Service Problem Resolution Inventory Management Reporting & Data Analysis Microsoft Excel Communication Skills Time Management Attention to