Planner

• Kyle TX Matheson Tri-Gas United States, Texas, Kyle Jul 09, 2026 JOB SUMMARY The Planner is primarily involved in production planning and forecasting to ensure a smooth material flow from the plant to the end customer.

The Planner is responsible for planning inventory based on statistical data and customer forecasts for major accounts. Essential Functions Order placement and management: Generate transfer orders based on customer forecasts, current inventory levels, and established lead times Work with cross-functional teams, taking the lead to ensure timely deliveries Coordinate emergency situations with major accounts, Emergency Response Team and Matheson Safety Personnel Provide weekly inventory reports for major accounts Actively participate and lead weekly Planning Meetings and attend weekly Production Meetings Adhere to all Quality System Policies and Procedures Customer interaction: Handle day to day and escalated customer inquiries and complaints with professionalism and efficiency Ensure prompt resolution of customer issues to maintain a high level of customer satisfaction Team collaboration: Collaborate with other departments to address customer needs and concerns Provide guidance and support to junior team member(s)

Documentation:

Maintain comprehensive and accurate records of customer interactions Track customer inquiries and complaints, maintaining records until resolution Maintain all documentation requirements for Site

ISO 9001

2015 certification

Safety:

Keep work area clean and orderly, follow all company procedures and safety policies Track customer inquiries and complaints maintaining records until resolution Actively participate in Daily Toolbox Talk Required for All Jobs Performs other duties as assigned Complies with all policies and standards

QUALIFICATIONS

Bachelor's Degree in Business, Management or related fields is Required Work Experience 5 plus years of experience in Operations, Inventory Management, Sales or Customer Service-related field. At least 2 years of prior experience with shipping in a distribution environment. Proficiency in operating forklifts and other material handling equipment (valid forklift certification is a plus). Knowledge, Skills and Abilities Solid understanding of production operations, Quality System Procedures and SOP's, and a good understanding of continuous improvement/LEAN methods. Proficient with ERP (Enterprise Resource Planning) tools. Have advanced knowledge of MS Office Suite, including MS Excel. Strong verbal and written communication skills Planning/Scheduling experience preferred Root Cause Analysis Techniques 5s Principles

PHYSICAL DEMANDS/WORKING CONDITIONS

Stationary Position/Seated

• Constantly Transport/Lifting
• Frequently Transport/Carrying
• Frequently Exerting Force/Pushing
• Rarely Exerting Force/Pulling
• Rarely Ascend/Descend
• Rarely Balancing
• Rarely Position Self/Stooping
• Rarely Position Self/Kneeling
• Rarely Position Self/Crouching
• Rarely Reaching
• Occasionally Handling
• Occasionally Grasping
• Rarely Feeling
• Rarely Communicate/Talking
• Constantly Communicate/Hearing
• Constantly Repetitive Motions
• Constantly Coordination
• Constantly Travel Requirements Estimated Amount Brief Description 10% Possible travel for meetings at major account site.

Pay Range:

$29.00 to $33.00 per hour The Company is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC.. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability