The Shipping Logistics Coordinator is responsible for coordinating, scheduling, and dispatching deliveries to customer locations. This position must ensure a high level of productivity, customer satisfaction, and efficiency.
Essential Duties and Responsibilities:
Communicate with supervisors daily to plan, organize, and execute efficient timing of deliveries. Manage and map out an efficient and effective route for drivers in accordance with company needs. Assists with monitoring and managing levels of products. Monitors and maintains drivers' status and updates schedules accordingly. Monitor and ensure drivers are following DOT requirements. Update, review and set routes frequently based on customer needs and requirements. Monitor driver efficiency for each load. Interact with all departments and customers to diagnose and resolve potential delays and issues. Ensures compliance with DOT regulations and company policy. Provides customer service as needed to all customers, communicating in a helpful, respectful, and professional manner. Complete other duties as assigned
Other Requirements:
High School diploma required. Minimum two years' experience in logistics operations (e.g., dispatch, routing, load planning, optimization) preferred. Knowledge of DOT regulations and policies required Must be able to work in a fast-paced environment. Excellent communication skills both verbal and written. Microsoft Office Suite skills required.
Job Type:
Full-time Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance