CUSTOMERS. ORDERS. SHIPMENTS. DEADLINES. YOU'LL KEEP ALL FOUR ON TRACK.A

busy manufacturing and distribution company in San Marcos is adding a Logistics & Customer Support Coordinator to its operations team.

This is a great fit for someone who likes a fast-paced environment and enjoys being the connection between customers, sales, warehouse, purchasing, and transportation. You'll have plenty of variety throughout the day and will play a direct role in making sure customer orders get where they need to go.

WHAT'S ON YOUR

PLATECustomer SupportRespond to customer questions regarding orders and deliveriesProvide shipment updates and delivery informationResolve order discrepancies and service issuesMaintain accurate customer recordsCommunicate delays and changes proactivelyLogisticsCoordinate outgoing shipmentsSchedule pickups and deliveriesCommunicate with carriers and transportation partnersTrack shipments from order through deliveryResearch delayed or missing shipmentsCoordinate returns and replacementsOperationsEnter and update orders in the ERP systemWork with Warehouse and Purchasing teamsMonitor inventory availabilityReview orders for accuracyPrepare daily logistics reportsMaintain shipping and customer documentationIdentify recurring operational issuesAssist with process improvements