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CT
Contract Transport Services (CTS)
Weekend Transportation Specialist
Career Insights for Logistics Specialist
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Based on Wisconsin data
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What they do
A Logistics Specialist plans and manages logistics, including the distribution and transportation of supplies, equipment or materials for a company or organization. Develops order schedules and policies, tracks shipments, coordinates storage and works with suppliers and transportation companies. Implements efficient and cost-effective transportation and distribution systems.
$62,564 / year median in Wisconsin
-4% projected decline
Job Description
As a Weekend Transportation Specialist at Contract Transport Services, you will handle customer inquiries related to shipments, track orders, resolve delivery issues, provide estimated arrival times, address complaints, coordinate with customers, and act as the middle person between the customers and the company throughout the delivery process. The Weekend Transportation Specialist is responsible for the following duties. 1. Serve as a primary customer contact for shipment-related inquiries. 2. Track freight from pickup through delivery and provide proactive updates. 3. Process and Monitor EDI transactions accurately and timely. 4. Identify and communicate service issues, delays, or risks immediately. 5. Coordinate with drivers and customers to resolve issues. 6. Monitor and report on-time pickups and delivery performance.