Processing Specialist Bilingual in English and Chinese Chenbro Micom (USA) Inc - 3.3 Ontario, CA Job Details Full-time $24 - $28 an hour 1 day ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications VLOOKUP function Mandarin Communication with suppliers Operations management English Continuous improvement Inventory reconciliation Supply chain management solutions (enterprise solutions) Attention to detail Vendor relationship management Vendor communication Logistics vendor relationship management Cross-functional collaboration Process management Financial acumen Cross-functional communication Excel data analysis Full Job Description About the Role We are seeking a detail-oriented and proactive
VMI / 3PL
Processing Specialist to oversee and optimize our daily third-party logistics and vendor-managed inventory operations. In this role, you will serve as the primary operational link between external warehouse partners and our internal finance and supply chain teams. You will manage end-to-end inbound and outbound workflows, drive dispute and claims resolutions, handle intercompany inventory movements, and maintain strict inventory accuracy across all hub locations.
Monitor daily operations across multiple third-party logistics (3PL) and vendor-managed inventory (VMI) partner portals to ensure smooth operational flow and adherence to service level agreements (SLAs). Order Execution (Inbound & Outbound): Direct and process all inbound shipments, customer fulfillments, transfers, and outbound orders across various external warehouse management systems (WMS).
Claims & Discrepancy Resolution:
Lead investigations and file formal claims through 3PL portals for damaged goods, shortages, overages, mis-ships, and transit errors; partner with carrier and warehouse teams to ensure timely credit recovery.
Inventory Reconciliation:
Conduct weekly inventory reconciliations between internal ERP records and 3PL hub inventory reports, partnering closely with the Accounting department to resolve discrepancies.
Intercompany Transactions:
Execute system transactions, inventory transfers, and billing reconciliations related to stock movements between company entities, hubs, and consignment locations.
Continuous Improvement:
Assist the logistics and operations teams with ad-hoc projects, system integrations, and audit support as business needs evolve.
Qualifications Experience:
1-2 years of hands-on experience in supply chain, logistics operations, or inventory management, specifically working with 3PL providers and VMI models.
Systems Proficiency:
Direct experience navigating third-party logistics portals/WMS and enterprise ERP platforms (e.g., SAP, NetSuite, Microsoft Dynamics). Advanced proficiency in Microsoft Excel (VLOOKUP, XLOOKUP, Pivot Tables) is required for inventory reconciliation.
Problem-Solving Skills:
Proven track record of managing and resolving freight claims, shipping variances, and physical-to-book inventory discrepancies.
Financial Acumen:
Foundational understanding of inventory accounting, cost of goods, and intercompany transactional workflows.
Communication:
Strong cross-functional communication skills with the ability to hold external logistics vendors accountable while collaborating smoothly with internal accounting and supply chain stakeholders. Benefits & Compensation Comprehensive health, dental, and vision insurance 401(k) with company match Paid time off (PTO) and company-paid holidays Professional growth and supply chain certification support
Pay:
$24.00 - $28.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): Do you current or future need employer work visa sponsorship?