Reporting Analyst Supply Chain Operations

Company DescriptionPyramid is a leading Information Technology Consulting services company headquartered in metropolitan Atlanta, GA with prime emphasis on the following service offerings: Staff Augmentation Lifecycle IT solutions Application Development & Support Outsourced Testing Mobile Development and Test Automation 

Job DescriptionJob Position:

Reporting Analyst Supply Chain OperationsLocation:

San Bruno, CADuration:

6 Months ContractAs a reporting analyst on the Operations Team supporting the Ship from Store (SFS) program, the associate will be responsible for monitoring the performance of the SFS supply chain and working cross-functionally to solve problems. This includes qualitative feedback and information provided by Field Operations (Stores) as well as proactive monitoring of quantitative KPIs. Day to day responsibilities will be to:

• Work with the ship from store team to address daily order exceptions and communicate/ work with other partners to determine root cause and drive issue resolution.
• Monitor and manage emails regarding exceptions and ensure prompt response and resolution for them.
• Monitor the SFS network orders and proactively identify issues to minimize customer disruption.
• Create and execute daily operational reports that communicate key program KPIs. These include financial metrics such as sales as well as operational metrics
• Run ad-hoc reporting needs for the operations team.
• Perform quantitative assessments of issues, diagnose root causes, and recommend solutions.
• Clearly communicate areas for improvement to all levels of leadership as required. Qualifications
• High school diploma; BA/BS degree preferred
• 2+ years' experience extracting, managing and creating reports using large data sets.
• Proven experience with SQL with the ability to extract and piece together data to drive analysis
• Strong Microsoft Excel skills. Knowledge of formulas and pivot tables a must.
• Strong and professional communication skills, both verbal and written
• Working knowledge of Microsoft Outlook and MS Office Suite.
• Prior experience in retail or ecommerce is a plus Put this in additional details:
• Position to be filled to help support the team for Holiday support.
• The analyst will support our Holiday efforts supporting the Client Supply Chain Operations teams. This analyst will be focused on supporting the Ship from Store (SFS) program.
• Has to be willing to be flexible with working hours, especially early work start needed closer to holiday period (Nov 20 Dec
• 20) to support Client efforts.
• Need to start as soon as possible.

QualificationsHigh school diploma; BA/BS degree preferred Proven experience with SQL with the ability to extract and piece together data to drive analysis

• Strong Microsoft Excel skills. Knowledge of formulas and pivot tables a must.
• Strong and professional communication skills, both verbal and written
• Working knowledge of Microsoft Outlook and MS Office Suite.

 Local Candidate preferred , Additional InformationAll your information will be kept confidential according to EEO guidelines.