A Process Manager develops and manages business processes and process improvements, or manages processes in production or manufacturing. Identifies and creates processes that support the objectives of a business. May implement and manage business process improvements across operational departments in a company.
Irondale, AL Job Details 14 hours ago Qualifications Mechanical blueprint interpretation Customer communication Defect resolution root cause analysis Supplier corrective action implementation Team leadership Production deviation management Engineering process optimization Corrective and preventive actions (CAPA) ISO certification audits Quality reports Change management Quality control data reporting Mechanical drawings Manufacturing process inspections Quality risk management Supplier development Mentoring Collaboration with manufacturing teams Operational excellence initiatives Quality audits Quality control communication Root cause analysis Managing product quality assurance teams Quality improvement programs in engineering Lean change management Production process auditing Product quality failure Implementing lean manufacturing processes Compliance standards auditing Engineering manufacturing support
Full Job Description Description:
The Quality & Continuous Improvement Manager leads and matures the quality function and owns continuous improvement for Tricon Wear Solutions, with responsibility spanning its manufacturing sites (fabrication, welding and hardfacing, and machining). Building on Tricon's existing
ISO 9001
certification, the role drives measurable process improvement and raises first-pass quality across engineering and the shop floor. A key objective is consistent quality standards across sites — reducing plant-to-plant variation in how work is inspected, documented, and released. The role reports on a solid line to the Opco COO and operate independently of Engineering and site Operations, so quality oversight and hold / release authority are not subordinated to production or schedule pressure. It is expected to be floor-present — as comfortable running a root-cause investigation and a management review as walking the floor and discussing a weld or machining setup with the team.
Requirements:
Own and mature the
ISO 9001
Quality Management System, building on the existing certification rather than starting over. Serve as the independent quality authority — hold release authority on quality holds and make the ship / no-ship decision when standards are at risk, without being overridden by schedule pressure. Own all continuous improvement — using Lean, Six Sigma, and Kaizen — to deliver measurable reductions in defects, rework, lead time, and cost of quality. Set the improvement agenda and drive it at pace, holding functions accountable to committed actions and timelines. Drive consistent quality standards and acceptance criteria across Tricon sites, reducing plant-to-plant variation in how work is inspected, documented, and released. Own a consistent final inspection and release standard so conformance and product presentation are reliable regardless of which site produced the work. Improve promise-date reliability so production and engineering can prioritize against accurate, dependable dates. Drive root-cause problem solving on internal and escaped nonconformances, closing corrective actions to true root cause. Verify adherence to the common standard through periodic site audits, and qualify inspection personnel to consistent criteria so acceptance decisions are reliable. Manage supplier and incoming quality, including supplier corrective actions and conformance to specification. Own customer quality communication and resolution; support key customer accounts. Partner with Engineering to improve first-pass drawing and design accuracy and the drawing-to-production handoff; work with Operations on throughput and prioritization. Track cost of quality and report improvement results to leadership on a regular cadence. Manage, mentor, and develop the quality team, fostering a culture where quality is owned on the floor.
QUALIFICATIONS
Minimum 5 years of experience in a quality role within a manufacturing environment, with progression into quality leadership. Hands-on background in welding, fabrication, or machining — able to walk the floor, read drawings, and speak the language of the shop. Demonstrated continuous-improvement track record with specific, measurable results from Lean, Six Sigma, or Kaizen. Demonstrated ability to drive change at pace across functions without direct authority. Strong knowledge and hands-on experience with
ISO 9001
standards and audits. Strong root-cause and corrective-action discipline (8D, 5-Why, PFMEA, control plans). Ability to read and interpret engineering drawings, GD&T, and material / weld specifications. Certifications such as Six Sigma Green/Black Belt, CQE, or CMQ/OE are a plus.
ISO 9001
Lead Auditor training is a plus. Experience with wear steel, hardfacing / overlay, heavy fabrication, or metallurgical / wear applications is a plus. Experience standardizing quality practice across multiple manufacturing sites is a plus. Bachelor's degree in engineering, quality, manufacturing, or a related field, or equivalent hands-on experience. Willingness to travel periodically to other Tricon manufacturing sites, with meaningful floor presence at each. Ability to work effectively under pressure and adapt to changing priorities in a fast-paced environment. AAP/EEO Statement Tricon Wear Solutions is an Equal Opportunity Employer. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
