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Sun Life Health

ON-SITE RCM OPERATIONS ANALYST

Career Insights for Operations Analyst (General)

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What they do

An Operations Analyst analyzes systems and processes in an organization or business and uses findings to help solve problems and improve management. Uses advanced statistical and mathematical models and computer software to analyze a wide variety of data; collaborates with other analysts and with the management of an organization.

$71,567 / year median in Arizona

+6% projected growth

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Job Description

ON-SITE RCM OPERATIONS ANALYST PALM CENTER ADMIN - CASA GRANDE, AZ 85122
Apply Overview Position Type Full-time Job Shift 8:00am-5:00pm Monday-Friday Apply Description RCM Operations Analyst Sun Life Health is seeking an experienced RCM Operations Analyst to help drive revenue cycle performance across billing, claims, collections, denials, accounts receivable, and reimbursement. In this role, you'll turn financial and operational data into meaningful insights—identifying trends, researching root causes, developing KPIs and dashboards, and providing recommendations that improve reimbursement, reduce denials, increase collections, and strengthen overall revenue cycle performance. You'll work closely with Revenue Cycle leadership and teams across billing, coding, clinical operations, and front office operations.
What We're Looking For:
5+ years of healthcare revenue cycle experience Strong knowledge of billing, claims, denials, collections, A/R, payer processes, and reimbursement Advanced Excel and data analysis skills Experience developing KPIs, dashboards, and performance reporting Strong analytical, problem-solving, and communication skills Bachelor's degree preferred; equivalent experience considered eClinicalWorks (eCW) and FQHC experience strongly preferred If you're an analytical problem-solver who enjoys digging into the numbers, identifying opportunities, and turning data into strategies that improve revenue cycle performance, we'd love to hear from you. Apply today and bring your expertise to Sun Life Health! Share job details to