Manager Operations & Continuous Improvement

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Manager Operations & Continuous Improvement Location :

Danbury, CT, United States Salary Range :

41.00 - 76.16

Work Type :

Full-Time Standard Hours :

40

FTE :

Exempt Work Schedule :

Day 8

Work Shift :

Monday - Friday 8:30 AM - 5:00

PM Date Posted :

Mar 25, 2026

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Apply Now See what's possible in our system of care Nuvance Health extends from New York's Hudson Valley to western Connecticut. Our team of more than 15,000 caregivers delivers compassionate care through seven community hospitals, primary care and specialty practice locations, outpatient settings, home care services and telehealth visits. With strong hearts and open minds, we're pushing past boundaries and challenging the expected, all in the name of possibility. As we journey forward, we are guided by our values: personal, imaginative, agile and connected. Our curiosity is opening new pathways and creating new advancements in healthcare for all. Description At Nuvance Health, we enjoy the benefits of a two-state system as we cultivate an inclusive culture where everyone feels welcomed, respected and supported. Together, we are a team of 15,000+ strong hearts and open minds . If you share our values of connected, personal, agile and imaginative, we invite you to discover what's possible for you and your career. When you join our growing, multi-specialty medical practice, you can enjoy the advantages of being a part of a large health system while working in a more intimate setting than a hospital. You can build relationships with patients over time as you take advantage of opportunities for more team building, socialization and work-life balance. We offer a range of outpatient practices, including primary care, oncology, neurology, gastroenterology, endocrinology, OB/GYN, bariatric, surgical, cardiology and infectious diseases. Join the Nuvance Health medical practice and be part of a collaborative team in an environment of open communication and unwavering compassion.

Summary:

Responsible for leading multiple teams and managing operational and analytical projects of varying sizes, complexity, and type within the medical group and support services. The projects may tie together under different areas or contribute to the network. Leading always includes overseeing the personnel, setting goals creating outlines and assigning tasks as well as holding the teams accountable for success of the day-to-day operations.

Responsibilities:

1. Leads the day-to-day operations of the medical practice. 2. Develops and implements short-term and long-term goals in conjunction with leadership to grow the business and increase market share based on Nuvance Health mission, vision and values 3. Independently measures, monitors and meet key performance indications (KPIs) using tools such as

BRG, EPSI, PT

Experience, and Tableau. 4. Proactively solve problems, administrative issues or patient/employee complaints in a timely manner. 5. Trains and educates staff to ensure compliance with health system policies and procedures, compliance program and any federal/state regulations. 6. Mentors team members to encourage development and growth. 7. Ensures that all office processes are clear and well executed to support a positive patient experience as well as efficient and accurate billing. 8. Meets with various levels of medical practice leadership as indicated to review dashboard and performance results. 9. Identifies and manages any quality improvement initiatives leading to improved workflows and employee/patient experiences. 10. Maintains and Models Nuvance Health Values. 11. Demonstrates regular, reliable and predictable attendance. 12. Performs other duties as required. Education Skills Experience

• 3 to 5 years healthcare experience preferred.
• Bachelor's Degree Required or equivalent experience.

Preferred Licenses/Certifications:

Formal Quality Improvement (i.e. Lean, Six Sigma, Agile, Quality), Customer Service, Executive/Management Coaching, Organizational Design, Facilitator and/or Training Certifications

• Experience in Lean implementation and organizational/leadership development preferred.
• Strong proficiency in Microsoft Word, Excel, PowerPoint and Visio required, Use of SharePoint, Minitab, and other project management software, a plus.

Company:

Nuvance Health Med Practice CT Org Unit:

597

Department:

Administration Exempt:

Yes Salary Range:

$41.00 - $76.16 Hourly With strong heart s and open minds , we're pushing past boundaries and challenging the expected, all in the name of possibility. We are neighbors caring for neighbors, working together as partners in health to improve the lives of the people we serve. If you share our passion for the health of our communities, advance your career with Nuvance Health! Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

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Apply Now Similar Jobs We are an equal opportunity employer Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law. We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.