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AppleOne
Program Manager II
Career Insights for Process Manager
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Based on Georgia data
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What they do
A Process Manager develops and manages business processes and process improvements, or manages processes in production or manufacturing. Identifies and creates processes that support the objectives of a business. May implement and manage business process improvements across operational departments in a company.
$105,541 / year median in Georgia
-0% projected decline
Job Description
This Program Manager II Position Features:
- 5+ years of experience in business process analysis, process improvement, or a related field.
- Experience with process mapping, workflow analysis, and process modeling techniques.
- Strong business process analysis and documentation skills.
- Ability to identify automation opportunities and design AI-ready processes.
- Analytical thinking with the ability to evaluate complex workflows, data, and business needs.
- Ability to translate business requirements into structured process designs, decision logic, and implementation recommendations.
- Strong stakeholder management, communication, and influencing skills.
- Experience managing multiple initiatives and priorities simultaneously.
- Proficiency with Microsoft Office applications, including Excel, PowerPoint, and Visio.
- Consistently prioritizes safety and security of self, others, and personal data.
- Embraces diverse people, thinking, and styles.
- Possesses a high school diploma, GED, or high school equivalency.
- Is at least 18 years of age and has authorization to work in the United States. What will give you a competitive edge (preferred qualifications)
- Experience supporting automation, intelligent workflows, or AI-enabled solutions.
- Knowledge of process improvement methodologies such as Lean or Six Sigma.
- Experience partnering with product, technology, and operations teams to implement process enhancements.
- Experience identifying decision logic and requirements that supp
Responsibilities:
Objectives of this role- Conduct detailed business process mapping and documentation, emphasizing automation opportunities and AI/agent-based enablement.
- Translate business process insights into structured requirements, decision points, and inputs that support automation and AI-driven solutions.
- Design and recommend optimized processes and workflows that improve efficiency, productivity, and customer and employee experiences.
- Partner with cross-functional stakeholders to align on process changes and implement process improvement initiatives.
- Evaluate end-to-end processes to identify gaps, inefficiencies, and opportunities for optimization.
- Support the design of scalable, repeatable business processes that enable automation and intelligent workflow execution.
- Facilitate stakeholder alignment and adoption of process improvements through effective communication and influence.
- Monitor implemented solutions and recommend enhancements based on performance outcomes and business needs.
- Contribute to the development and refinement of processes, systems, and automation-enabled products.