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Functional Analyst
Career Insights for Operations Analyst (General)
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Scorecard
Based on Maryland data
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What they do
An Operations Analyst analyzes systems and processes in an organization or business and uses findings to help solve problems and improve management. Uses advanced statistical and mathematical models and computer software to analyze a wide variety of data; collaborates with other analysts and with the management of an organization.
$88,197 / year median in Maryland
+2% projected growth
Job Description
Functional Analyst
Job Overview:
Pay Range:
$27.94hr - $32.94hr
Requirement/Must Have:
Bachelor's Degree in Business Administration. 2+ years experience in an operational role.
Responsibilities:
Research and improve operations by examining and researching systems problems by obtaining facts, analyzing problems, identifying root causes, recommending and facilitating resolution. Support operations systems by providing operating information to customers, answering questions, and providing training. Contribute to operations analysis and organization success by welcoming related, different, and new requests, helping others accomplish job results, and developing Standard Operating Procedures (SOP) and other essential documentation. Verify operations systems by developing testing methods, conducting, and documenting tests. Improve operations analysis job knowledge by attending training sessions and reading technical publications.
Skills:
Ability to recognize, analyze, and solve a variety of problems. Highly proficient in Microsoft Office and similar applications. Organized and detail-oriented while meeting strict deadlines. Excellent communication skills both written and verbal. Demonstrate ability to work independently.
Qualification And Education:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.