An Operations Analyst analyzes systems and processes in an organization or business and uses findings to help solve problems and improve management. Uses advanced statistical and mathematical models and computer software to analyze a wide variety of data; collaborates with other analysts and with the management of an organization.
Baltimore, MD Job Details Full-time $90,000 - $125,000 a year 16 hours ago Qualifications Performance dashboard reports Dashboard development Sales analytics & reporting tools Spreadsheets Dashboard creation support Financial dashboard reporting Salesforce Cloud Sales quoting Sales management systems proficiency CRM system proficiency Cross-functional collaboration Cross-functional communication Full Job Description ZeroFox seeks a Senior Sales Operations Analyst to support the sales organization through quoting, reporting, and day-to-day data analysis. This role owns the quote-to-cash process through CPQ, builds the dashboards leadership relies on, and partners closely with Sales and Sales Operations to keep the business running efficiently. This is a highly-visible role for someone who wants to grow their career and become a core part of a fast-moving team. Role and responsibilities Create, manage, and troubleshoot quotes through Salesforce CPQ, supporting the end-to-end quote-to-cash process Build and maintain reports and dashboards in Salesforce to support forecasting, pipeline, and performance reporting Partner with Sales and Sales Operations leadership to analyze data and identify trends, gaps, and opportunities Build and maintain advanced Excel models and analysis for ad hoc and recurring business needs Support data hygiene and integrity within Salesforce Serve as a trusted Salesforce power user for the sales team Identify process improvements and support their implementation Requirements 3-5+ years of experience in a sales operations, sales analyst, or related role (senior-level experience expected) Strong working experience in
Salesforce:
running reports, building dashboards, and navigating the platform daily (administrative experience not required) Hands-on CPQ experience: creating and managing quotes and understanding quote-to-cash Advanced Excel skills: pivot tables, lookups, and dashboard building Solid written and verbal communication skills Ability to work cross-functionally with Sales, Finance, and Sales Operations Benefits Compensation $90,000 - $125,000 Community-driven culture with employee events Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture About us ZeroFox is on a mission to make the internet safer for all. Innovation is at our core - we are relentless in the pursuit of finding new ways to disrupt external cyber threats on the surface, deep, and dark web. ZeroFox offers the only unified cybersecurity platform combining advanced AI analytics, digital risk and privacy protection, full-spectrum threat intelligence, and a robust portfolio of breach, incident and takedown response capabilities to protect customers from growing threats across the external attack surface. It's a great time to join us in the Fox Den - with fresh private equity funding, expanding investments in AI, a people-first culture, and centers of excellence around the world, we're growing like never before. If you're looking for a mission-oriented, customer-focused, collaborative team and ready to take the fight to the adversary, apply to join us in the Den today. Equal Opportunity We aim to build a team that represents a variety of backgrounds, perspectives, and skills. We embrace inclusion and ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, military or veteran status, or any other personal characteristic.
