Sales Operations Analyst

Sales Operations Analyst

LEARFIELD - 3.7

Winston-Salem, NC Job Details Full-time 4 hours ago Benefits Health savings account Paid holidays Disability insurance Health insurance Dental insurance Paid time off Parental leave Vision insurance 401(k) matching Life insurance Qualifications Microsoft Excel Sales management systems proficiency CRM system proficiency Productivity software Full Job Description Learfield is seeking a Sales Operations Analyst to play a key role in supporting sales operations and ensuring accuracy across compensation-related processes within the MMR organization. This role plays a critical part in ensuring accuracy and consistency across CRM data, sales goal tracking, account assignments, and commission-related inputs. This role will own key components of sales operations and compensation processes, including handling sensitive compensation data with a high degree of discretion and accountability. The position will be responsible for synthesizing data, identifying trends, and making recommendations that impact sales compensation, performance tracking, and operational decision-making. The ideal candidate thrives in a fast-paced environment, is highly detail-oriented, and can manage multiple priorities while maintaining accuracy across complex data sets.

Essential Duties & Responsibilities:

Manage account and contract assignments across the MMR sales organization, ensuring accurate alignment within the CRM system Generate and maintain sponsorship contract documentation to support sales pipeline and deal execution Support the development, tracking, and execution of sales contests and incentive programs, including communication and reporting to leadership Track and validate seller goal attainment across 100+ properties, ensuring accuracy of CRM data, account lists, and goal assignments Partner with Sales Leadership to support goal setting and adjustments across the organization Manage CRM updates related to account and deal reassignments, ensuring data integrity and alignment with compensation tracking Own commission-related processes, including reviewing, validating, and interpreting inputs that impact compensation outcomes (e.g., deal entry, account ownership, and goal tracking) Analyze sales and compensation data to identify discrepancies, trends, and opportunities, and provide recommendations to leadership Exercise discretion and independent judgment in resolving data inconsistencies and determining appropriate course of action within established guidelines Assist in auditing CRM data to ensure accuracy across sales, reporting, and compensation outcomes Serve as a point of contact for cross-functional teams (Revenue Strategy & Operations, Sales, Finance, HR, etc.) to support operational execution and issue resolution Support the administration of sales recognition programs (e.g., incentive awards, performance programs) Identify opportunities to improve processes, reporting, and data accuracy across systems Assist with training and communication related to CRM usage, sales processes, and policies

Qualifications:

3+ years of experience in sales operations, business operations, analytics, or a related field Experience working with CRM systems (Salesforce or similar strongly preferred) Strong proficiency in Microsoft Office, particularly Excel Experience supporting or working alongside commission or incentive compensation processes is a plus Strong attention to detail with a focus on data accuracy and process consistency Ability to manage multiple priorities and meet deadlines in a fast-paced environment Demonstrated ability to analyze data, draw conclusions, and make recommendations Strong communication skills with the ability to partner effectively across teams and levels of the organization Learfield offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (minimum 10+ days annually), including Parental Leave, 20 Paid Holidays, 401(k) + Match, and Short/Long Term Disability. Leave benefits are consistent with state and local laws, including the Colorado Health Families and Workplaces Act. Learfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.