Process Improvement Specialist
Job
Autozone
Memphis, TN (In Person)
Full-Time
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Job Description
Job Description This role focuses on assisting with day-to-day tasks, including documentation, data tracking, and coordination across multiple departments such as Real Estate, Legal, Pre-Construction, Construction, and Finance. The Coordinator will help maintain process documentation, prepare reports, and support training and adoption efforts. Strong organizational skills, attention to detail, and proficiency in Microsoft Excel and PowerPoint are critical for success in this role. Responsibilities
- Assist the Director, Pre-Construction with scheduling meetings, preparing agendas, maintaining project documentation, and creating PowerPoint presentations.
- Coordinate communication between cross-functional teams to ensure timely updates and alignment on process initiatives.
- Collect and organize data from various departments to support process improvement projects.
- Use Microsoft Excel to maintain tracking sheets, update dashboards, and prepare summary reports for leadership.
- Help create and maintain standardized templates, workflows, and training materials for newly implemented processes.
- Support pilot programs by coordinating logistics, gathering feedback, and documenting results.
- Monitor progress on assigned tasks and escalate issues to the Process Improvement Manager as needed.
Experience:
- Associate's degree in Business Administration, Operations, or related field (Bachelor's preferred).
- Certifications in process improvement (Lean, Six Sigma) or change management are a plus.
- 1-3 years of experience in an administrative, coordination, or support role.
- Exposure to process improvement or project coordination in retail, real estate development, or design & construction is preferred.
Skills:
- Proficiency in Microsoft Excel (pivot tables, basic formulas, charts) and Microsoft Office Suite.
- Strong organizational and time-management skills to handle multiple priorities.
- Excellent communication and interpersonal skills for cross-functional collaboration.
- Detail-oriented with the ability to maintain accurate records and documentation.
- Familiarity with project management tools (e.g., Asana, Smartsheet) and process mapping tools (e.g., Visio, Lucidchart) is a plus.
- Microsoft PowerPoint (communication to leadership and training material creation)
- Microsoft Excel (tracking, reporting)
- Microsoft Office Word and OneNote (documentation)
- Microsoft Copilot and other language models
Additional Software Familiarity:
- Project management tools (Asana, Smartsheet) - basic usage
- Process flow-mapping tools (Microsoft Visio, Lucidchart, Miro) - basic exposure About Autozone Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas.
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