Responsibilities H-E-B is one of the largest, independently owned food retailers in the nation, operating over 400 stores throughout Texas and Mexico, with annual sales generating over $28 billion. Described by industry experts as a daring innovator and smart competitor, H-E-B has led the way with creative new concepts and outstanding service. In order to be The Greatest Retailing Company, our OpX Team strives to innovate continuous improvements H-E-B-wide. As a Sustainment Manager II , you will develop and implement sustainability programs to help ensure systematic monitoring, evaluation, and continual improvement in H-E-B's operational processes. Essential functions and process responsibilities (other duties may be assigned)
OpX Sustainment :
− Monitors, assists and provides recommendations for process improvements within the business − Assists Process / Project Managers and Process Analysts / Advisors in introduction and implementation of new process initiatives − Works with the business leader to prioritize and ensure continuous improvement initiatives are part of the business strategy − Continually reviews operations to ensure payroll models remain relevant − Collaborates with other departments to ensure that sustainability efforts have a limited impact on productivity or quality standards − Works collaboratively with managers and Partners at multiple levels to drive measurable outcomes during sustainment phase using Lean tools / methodologies − Reviews, maintains, and expands on results of new process implementation; advocates and influences appropriate change processes related to improvement opportunities and quality gaps in alignment − Acts as a change agent after process implementation to encourage strategies that produce sustainable and scalable process improvements − Supports and ensures compliance with company, departmental, and regulatory environmental / health / safety requirements and goals
Communications:
− Works with business owners to create and finalize continuous improvement related documents that support new process implementation − Develops and executes training, coaching, and communication strategies Coaching / Training /
Mentoring:
− Provides continuous improvement related training / mentoring to support ongoing development of competencies in Lean principles and other improvement technologies − Coaches and develops Partners and leaders on how to sustain a culture of continuous improvement and problem-solving Preferred Education and Experience − A related degree or comparable formal training, certification, or work experience − 6+ years of related experience − Extensive experience in continuous improvement- based tools / techniques, project management, leadership, coaching and training considered a plus Preferred Key Competencies − Excellent leadership and project management skills − Excellent written / verbal communication and presentation skills; able to communicate effectively at all levels of the organization − Excellent team facilitation and negotiating skills − Advanced analytical skills − Knowledge of PC applications (Excel, Word, Visio, PowerPoint) − Ability to prioritize in a fast-paced, changing environment − Ability to build collaborative relationships - Ability to mentor on / facilitate Lean culture change in an environment with varying acceptance Physical and Other Requirements − Function in a fast-paced, retail, office environment − Travel by car or airplane with overnight stays − Sit for an extended period of time − Lift 20 lbs or more on an occasional basis − Work extended hours