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Vertiv Corporation
Manager, Business Process Improvement & VOS
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What they do
A Process Manager develops and manages business processes and process improvements, or manages processes in production or manufacturing. Identifies and creates processes that support the objectives of a business. May implement and manage business process improvements across operational departments in a company.
$105,865 / year median in Texas
+2% projected growth
Job Description
Manager, Business Process Improvement & VOS at Vertiv Corporation Manager, Business Process Improvement & VOS at Vertiv Corporation in Willis, Texas Posted in 11 days ago.
Job Description:
Job DescriptionPOSITION SUMMARY
The Manager, Business Process Improvement & VOS leads end-to-end ownership of small process improvement projects and contributes significantly to medium-scale initiatives across Opportunity-to-Cash (OTC), Procure-to-Pay (PTP), New Product Development and Introduction (NPDI), Sales Inventory and Operations Planning (SIOP), and/or Services within the Americas region. The Manager facilitates cross-functional working sessions independently, partners with IT and business leaders, and leverages data tools to support decision-making.RESPONSIBILITIES
Process Breadth:
Orients quickly in unfamiliar processes Calibrates learning depth to the problem Knows when to lean on SMEs vs. invest in going deeper Exposure to 2+ process areasProject Ownership:
End-to-end ownership of small OTC, PTP, NPDI, SIOP or Services projects Significant contributor on medium projects Lead value stream and process mapping workshops Prepare flowcharts and reporting packages Perform root cause analysis Identify AI and automation opportunitiesStakeholder Management:
Comfortable with sponsored leadership Can facilitate cross-functional working sessions independently Partner with IT for system and tool implementations Partner with business leaders on policies and procedures Liaise with Learning and Development Plans change management communications Executes trainingProblem Complexity:
Moderately complex Multi-variable problems Identifies root cause and structures solutions independentlyPeople & Team Impact:
Holds team to commitmentsDemonstrates Vertiv Behaviors Tools & Methods:
Selects appropriate CI methods for context Leverages data tools to support decision-making Utilize VOS governance to plan, facilitate, and manage BPI initiatives Create and maintain projects in ServiceNowQUALIFICATIONS
Education:
Bachelor's degree in Business Administration, Accounting, Finance, Economics, Engineering, Marketing, Computer Science, or related discipline. Intermediate knowledge in all areas of project planning, development, management, and implementation. Project Management certifications (PMP, CSM, Lean Six Sigma Black Belt) a plus.Work Experience:
8-10 years of experience in project management or exposure to at least two of the following processes: OTC, PTP, NPDI, SIOP, and/or Services. Experience in an international and culturally diverse organization.Communication Skills:
Strong written and verbal communication skills in English; other languages are a plus. Good communicator, confident in interacting with all levels of individuals across a variety of internal/external functions.Analytical Skills:
Ability to analyze data, make informed decisions, and solve complex problems. Good attention to detail.Technical Skills:
Intermediate experience with ERP financial applications (Oracle preferred). Proficient in Microsoft Office Suite. Project management experience and familiarity with Agile process improvement.PHYSICAL & ENVIRONMENTAL DEMANDS
No special physical requirements.TRAVEL REQUIREMENTS 10
% travel required. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.OUR CORE PRINCIPALS
: Safety. Integrity. Respect. Teamwork. Inclusion.OUR STRATEGIC PRIORITIES
- High-Performance Culture
- Customer Focus
- Operational Excellence
- Innovation
- Financial Strength