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Strategic Account Manager
Career Insights for Operations Manager (General)
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Based on Arizona data
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What they do
An Operations Manager manages operations for a specific area within a company or organization. Supervises staff, oversees quality control, process improvement, and budget management for daily work activities. Has significant authority within their area of responsibility such as hiring, training, and managing staff.
$103,700 / year median in Arizona
+8% projected growth
Job Description
Job Title:
Strategic Account Manager Location:
Casa Grande, AZ -
Onsite Duration:
Full-Time Role The Strategic Account Manager (SAM) serves as the primary outside sales representative on the assigned B2B accounts in their territory. The SAM maintains the overall relationship of the account and is responsible for the customer support expectations, creating value, and client engagement at all levels of the organization and within all lines of business. By developing innovative solutions, selling MRO/PPE (maintenance, repair, operations/personal protective equipment) products and services. Specific Job Duties and Responsibilities Reside in this territory with reliable transportation. Proactive sales professional with organizational skills. Engage with B2B clients regularly on business challenges dependent on our distribution services. Assure customer satisfactory with on-site VMI (Vendor Managed Inventory) programs. Meet and exceed sales revenue/strategic account goals. Collaborates with leadership to analyze trends and customer needs, providing valuable input for the development of effective sales strategies and initiatives. Meet and exceed strategic and contract objectives to grow national accounts and cross-sell additional products/services. Accurately identify and forecast sales pipeline opportunities. Act as a leader and role model within the organization. Demonstrate a high level of knowledge of assigned markets, prices, legislation, suppliers, industry trends, and contract structure. Navigate internal/external economic factors (cost, margins, profit impact of decisions) affecting assigned areas. Ability to prioritize selling activities and administrative tasks Able to build and maintain strong relationships with customers, vendors, and internal teams. Experience with consultative/solution selling preferred Experience with tooling, MRO and PPE is a plus Familiar with distribution ERP is a plus Proficiency in Salesforce, or similar CRM Proficiency in Microsoft Word/Outlook/Excel/Powerpoint Understand multi-site contract negotiations.
Qualifications Education/Experience:
BS/BA in a related discipline and/or minimum three to five (3-5) years of high-level, field sales experience (outside sales). One to two (1-2) years of experience with large manufacturing plants is a plus, with knowledge and understanding of culture, roles, language, and processes.
Other Required Skills, Knowledge or Abilities:
The ideal candidate has a proven track record and solid understanding of the automotive industry, aerospace industry, and/or industrial manufacturing and/or clean-room environments. They are a strategic thinker who can optimize sales volume with existing customers, while actively prospecting and acquiring new customers to expand and diversify the customer base. A self-motivator and natural born problem solver with strong interpersonal skills that enable them to communicate with all levels of internal and external contacts. They develop relationships quickly, can read conversations naturally, and have a strong desire to be a business partner to clients. Builds trust, rapport, and credibility easily, and is comfortable consistently handling multiple large accounts. A team player with a superior work ethic and an "in it to win it" attitude. Physical Demands While performing the duties of this job, the employee is regularly required to drive for extended periods; stand; walk; and stoop, kneel, or crouch. Uses hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
•Different gas card / stipends $650/m